Professor Zhibin Lin's Outputs (109)

Segmenting global tourism markets: A panel club convergence approach (2019)
Journal Article
Lin, Z., You, K., Lau, C., & Demir, E. (2019). Segmenting global tourism markets: A panel club convergence approach. Annals of Tourism Research, 75, 165-185. https://doi.org/10.1016/j.annals.2019.01.007

This study adopts an advanced panel club convergence approach to analyzing global tourism market segmentation. We empirically examine the convergence process of Turkish global tourism source markets over the period of 2001–2015, covering 81 markets.... Read More about Segmenting global tourism markets: A panel club convergence approach.

Bridging technology divide to improve business environment: Insights from African nations (2018)
Journal Article
You, K., Dal Bianco, S., Lin, Z., & Amankwah-Amoah, J. (2019). Bridging technology divide to improve business environment: Insights from African nations. Journal of Business Research, 97, 268-280. https://doi.org/10.1016/j.jbusres.2018.01.015

Bridging the technology divide remains one of the contemporary business issues, yet limited scholarly attention has been devoted to exploring the gap between regional developing nations. This study examined the state of technological progress in Afri... Read More about Bridging technology divide to improve business environment: Insights from African nations.

The influences of transformational leadership on employee employability: Evidence from China (2018)
Journal Article
Xie, Y., Baranchenko, Y., Lin, Z., Lau, C., & Ma, J. (2019). The influences of transformational leadership on employee employability: Evidence from China. Employee Relations, 41(1), 101-118. https://doi.org/10.1108/er-02-2018-0052

Purpose The purpose of this paper is to examine the mediating role of job characteristics and social exchange in transformational leadership (TFL) and employability relationship. Design/methodology/approach The sample is composed of 760 participants... Read More about The influences of transformational leadership on employee employability: Evidence from China.

A cultural approach to brand equity: The role of brand mianzi and brand popularity in China (2018)
Journal Article
Filieri, R., Lin, Z., D'Antone, S., & Chatzopoulou, E. (2019). A cultural approach to brand equity: The role of brand mianzi and brand popularity in China. Journal of Brand Management, 26(4), 376-394. https://doi.org/10.1057/s41262-018-0137-x

International marketers face a challenge in applying Western-derived theory in emerging markets such as China where there has been rapid economic growth and sociocultural transition. This study develops “culturally contextualized” determinants of bra... Read More about A cultural approach to brand equity: The role of brand mianzi and brand popularity in China.

The relationships between shop floor management and QCCs to support Kaizen (2018)
Journal Article
Ma, J., Jiao, F., Lau, C., & Lin, Z. (2018). The relationships between shop floor management and QCCs to support Kaizen. International Journal of Quality and Reliability Management, 35(9), 1941-1955. https://doi.org/10.1108/ijqrm-09-2017-0192

Purpose - The purpose of this study is to develop and redefine the ‘classic’ roles of shop floor management and Quality Control Cycles (QCCs) in Kaizen. In specific, it aims to examine the linkage between shop floor management and QCCs, and test the... Read More about The relationships between shop floor management and QCCs to support Kaizen.

Evaluating the symbiosis status of tourist towns: The case of Guizhou Province, China (2018)
Journal Article
Yang, C., Huang, J., Lin, Z., Zhang, D., Zhu, Y., Xu, X., & Chen, M. (2019). Evaluating the symbiosis status of tourist towns: The case of Guizhou Province, China. Annals of Tourism Research, 72, 109-125. https://doi.org/10.1016/j.annals.2018.07.008

This study examines the symbiosis status of tourist towns by analyzing the dynamism between two subsystems of tourist town development: the town subsystem and the tourism subsystem. Drawing on the Lotka-Volterra model, we first developed a model for... Read More about Evaluating the symbiosis status of tourist towns: The case of Guizhou Province, China.

Evaluating Highway Traffic Safety: An Integrated Approach (2018)
Journal Article
Yang, Y., Easa, S. M., Lin, Z., & Zheng, X. (2018). Evaluating Highway Traffic Safety: An Integrated Approach. Journal of Advanced Transportation, 2018, Article 4598985. https://doi.org/10.1155/2018/4598985

This paper presents a novel methodology for determining the overall highway safety level by integrating statistical analysis and analytic network process (ANP) with set pair analysis (SPA) which is applied in the evaluation of the overall highway saf... Read More about Evaluating Highway Traffic Safety: An Integrated Approach.

An advanced analytical framework for improving customer satisfaction: A case of air passengers (2018)
Journal Article
Lin, Z., & Vlachos, I. (2018). An advanced analytical framework for improving customer satisfaction: A case of air passengers. Transportation Research Part E: Logistics and Transportation Review, 114, 185-195. https://doi.org/10.1016/j.tre.2018.04.003

Having an appropriate and advanced analytical framework is essential for transport service managers to optimize resource allocation to improve customer satisfaction. This study proposes a novel analytical framework, the “Importance-Performance-Impact... Read More about An advanced analytical framework for improving customer satisfaction: A case of air passengers.

Consumer perceptions of information helpfulness and determinants of purchase intention in online consumer reviews of services (2018)
Journal Article
Filieri, R., Mcleay, F., Tsui, B., & Lin, Z. (2018). Consumer perceptions of information helpfulness and determinants of purchase intention in online consumer reviews of services. Information and Management, 55(8), 956-970. https://doi.org/10.1016/j.im.2018.04.010

Online consumer reviews offer an unprecedented amount of information for consumers to evaluate services before purchase. We use the dual process theory to investigate consumer perceptions about information helpfulness (IH) in electronic word-of-mouth... Read More about Consumer perceptions of information helpfulness and determinants of purchase intention in online consumer reviews of services.

Prioritizing destination attributes for optimal resource allocation: A study of Chinese tourists visiting Britain (2018)
Journal Article
Lin, Z., Vlachos, I., & Ollier, J. (2018). Prioritizing destination attributes for optimal resource allocation: A study of Chinese tourists visiting Britain. Journal of Travel and Tourism Marketing, 35(8), 1013-1026. https://doi.org/10.1080/10548408.2018.1468854

This study assesses the importance, performance and the interrelationships of key destination attributes for marketing managers to prioritize resource allocation. A three-dimensional analysis of Importance-Performance-Impact factors (IPIA), based upo... Read More about Prioritizing destination attributes for optimal resource allocation: A study of Chinese tourists visiting Britain.

Consumer loyalty toward smartphone brands: The determining roles of deliberate inertia and cognitive lock-in (2018)
Journal Article
Shi, X., Lin, Z., Liu, J., & Hui, Y. (2018). Consumer loyalty toward smartphone brands: The determining roles of deliberate inertia and cognitive lock-in. Information and Management, 55, 866-876. https://doi.org/10.1016/j.im.2018.03.013

Research in commitment–trust perspective overlooks the effect of status quo bias on consumer brand loyalty. This study aims to integrate the bias including consumers’ deliberate inertia and cognitive lock-in with consumers’ trust and commitment in th... Read More about Consumer loyalty toward smartphone brands: The determining roles of deliberate inertia and cognitive lock-in.

Attracting Chinese FDI in Africa: the role of natural resources, market size and institutional quality (2018)
Journal Article
Shan, S., Lin, Z., Li, Y., & Zeng, Y. (2018). Attracting Chinese FDI in Africa: the role of natural resources, market size and institutional quality. Critical Perspectives on International Business, 14(2/3), 139-153. https://doi.org/10.1108/cpoib-11-2016-0055

Purpose – The study aims to examine the effect of natural resources, market size and five major institutional factors (voice and accountability; political stability and absence of violence; regulatory quality; rule of law; and control of corruption)... Read More about Attracting Chinese FDI in Africa: the role of natural resources, market size and institutional quality.

Prioritising the enablers for the successful implementation of Kaizen in China: a Fuzzy AHP study (2017)
Journal Article
Ma, J., Lin, Z., & Lau, C. (2017). Prioritising the enablers for the successful implementation of Kaizen in China: a Fuzzy AHP study. International Journal of Quality and Reliability Management, 34(4), 549-568. https://doi.org/10.1108/ijqrm-12-2015-0173

Purpose – The main purpose of this study is to develop a better understanding of how Sino- Japanese joint ventures implemented the three Japanese improvement methods, i.e. Kaizen, Kaikaku and Kaizen Blitz. The specific objectives of this study are: (... Read More about Prioritising the enablers for the successful implementation of Kaizen in China: a Fuzzy AHP study.

Employability and job search behavior: A six-wave longitudinal study of Chinese university graduates (2017)
Journal Article
Xie, Y., Lin, Z., Baranchenko, Y., Lau, C., Yukhanaev, A., & Lu, H. (2017). Employability and job search behavior: A six-wave longitudinal study of Chinese university graduates. Employee Relations, 39(2), 223-239. https://doi.org/10.1108/er-02-2016-0042

Graduate employability is a key concern for many observers particularly at a time when education is increasingly available for the masses. The purpose of this study was to examine the impact of graduate perceived employability on job search by integr... Read More about Employability and job search behavior: A six-wave longitudinal study of Chinese university graduates.

Highway Passenger Transport Based Express Parcel Service Network Design: Model and Algorithm (2017)
Journal Article
Jiang, Y., Sun, B., Li, G., Lin, Z., Zheng, C., & Shen, X. (2017). Highway Passenger Transport Based Express Parcel Service Network Design: Model and Algorithm. Journal of Advanced Transportation, 2017, Article 1712325. https://doi.org/10.1155/2017/1712325

Highway Passenger Transport based Express Parcel Service (HPTB-EPS) is an emerging business which uses unutilised room of coach trunk to ship parcels between major cities. While it is reaping more and more express market, the managers are facing diff... Read More about Highway Passenger Transport Based Express Parcel Service Network Design: Model and Algorithm.

Predicting Urban Medical Services Demand in China: An Improved Grey Markov Chain Model by Taylor Approximation (2017)
Journal Article
Duan, J., Jiao, F., Zhang, Q., & Lin, Z. (2017). Predicting Urban Medical Services Demand in China: An Improved Grey Markov Chain Model by Taylor Approximation. International Journal of Environmental Research and Public Health, 14(8), Article 883. https://doi.org/10.3390/ijerph14080883

The sharp increase of the aging population has raised the pressure on the current limited medical resources in China. To better allocate resources, a more accurate prediction on medical service demand is very urgently needed. This study aims to impro... Read More about Predicting Urban Medical Services Demand in China: An Improved Grey Markov Chain Model by Taylor Approximation.

Tourist post-visit attitude towards products associated with the destination country (2017)
Journal Article
Xu, Y., Jin, W., & Lin, Z. (2018). Tourist post-visit attitude towards products associated with the destination country. Journal of Destination Marketing and Management, 8, 179-184. https://doi.org/10.1016/j.jdmm.2017.03.006

Post-visit attitude towards products or brands associated with destination countries is an important outcome variable overlooked in the tourism literature. Drawing upon associative network theory of memory, this study aims to contribute to the extant... Read More about Tourist post-visit attitude towards products associated with the destination country.

Resident-tourist value co-creation: The role of residents’ perceived tourism impacts and life satisfaction (2017)
Journal Article
Lin, Z., Chen, Y., & Filieri, R. (2017). Resident-tourist value co-creation: The role of residents’ perceived tourism impacts and life satisfaction. Tourism Management, 61, 436-442. https://doi.org/10.1016/j.tourman.2017.02.013

This study aims to expand tourism value co-creation to include resident-tourist social interactions. Specifically, we aim to empirically verify the effects of residents' life satisfaction and their perceived benefits and costs of tourism development... Read More about Resident-tourist value co-creation: The role of residents’ perceived tourism impacts and life satisfaction.

The role of aesthetic, cultural, utilitarian and branding factors in young Chinese consumers' repurchase intention of smartphone brands (2016)
Journal Article
Filieri, R., & Lin, Z. (2017). The role of aesthetic, cultural, utilitarian and branding factors in young Chinese consumers' repurchase intention of smartphone brands. Computers in Human Behavior, 67, 139-150. https://doi.org/10.1016/j.chb.2016.09.057

Despite the exponential growth of smartphone consumption, to date, very few studies have investigated the factors that influence consumers' repurchase intention of smartphone brands. China has become the world's largest consumer markets for smartphon... Read More about The role of aesthetic, cultural, utilitarian and branding factors in young Chinese consumers' repurchase intention of smartphone brands.

What drives consumer knowledge sharing in online travel communities?: Personal attributes or e-service factors? (2016)
Journal Article
Yuan, D., Lin, Z., & Zhou, R. (2016). What drives consumer knowledge sharing in online travel communities?: Personal attributes or e-service factors?. Computers in Human Behavior, 63, 68-74. https://doi.org/10.1016/j.chb.2016.05.019

Consumer voluntary sharing of e-service knowledge in an online community is of great value to both business and consumers. This study develops and tests a research model integrating two personal attributes (consumer innovativeness and subjective know... Read More about What drives consumer knowledge sharing in online travel communities?: Personal attributes or e-service factors?.