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Consumer Law and Policy Relating to Change of Circumstances Due to the COVID-19 Pandemic

Group, COVID-19- Consumer Law Research; Chen, Lei

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Authors

COVID-19- Consumer Law Research Group



Abstract

An unprecedented number of consumer problems has been caused by the COVID-19 pandemic, not least with regard to refunds of prepayments and the ability of consumers to keep up their monthly payments under loan and rental agreements. Based on a notion of societal force majeure sketched in this paper, we propose guiding principles in respect of the introduction of moratoria on recurring payments, the use of refunds or vouchers in respect of prepayments, and associated enforcement challenges. This analysis draws on experiences around the globe.

Citation

Group, C.-1.-. C. L. R., & Chen, L. (2020). Consumer Law and Policy Relating to Change of Circumstances Due to the COVID-19 Pandemic. Journal of Consumer Policy, 43(3), 437-450. https://doi.org/10.1007/s10603-020-09463-z

Journal Article Type Article
Acceptance Date Jun 9, 2020
Online Publication Date Aug 3, 2020
Publication Date 2020-09
Deposit Date Aug 10, 2021
Publicly Available Date May 30, 2023
Journal Journal of Consumer Policy
Print ISSN 0168-7034
Electronic ISSN 1573-0700
Publisher Springer
Peer Reviewed Peer Reviewed
Volume 43
Issue 3
Pages 437-450
DOI https://doi.org/10.1007/s10603-020-09463-z
Public URL https://durham-repository.worktribe.com/output/1243122

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Published Journal Article (337 Kb)
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Publisher Licence URL
http://creativecommons.org/licenses/by/4.0/

Copyright Statement
This article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made. The images or other third party material in this article are included in the article's Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article's Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/.





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