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Flexible versus Committed and Specific versus Uniform: Wholesale Price Contracting in A Supply Chain with Downstream Process Innovation (2022)
Journal Article
Yan, S., Xiong, Y., Lin, Z., & Zhou, Y. (2024). Flexible versus Committed and Specific versus Uniform: Wholesale Price Contracting in A Supply Chain with Downstream Process Innovation. International Transactions in Operational Research, 31(1), 346-369. https://doi.org/10.1111/itor.13159

If buyers are asymmetric in terms of their operating costs, researchers and managers broadly agree that the supplier can optimize her/his own profit by offering the more efficient buyer a higher price. In this paper, we develop a game theoretical mod... Read More about Flexible versus Committed and Specific versus Uniform: Wholesale Price Contracting in A Supply Chain with Downstream Process Innovation.

Customer Emotions in Service Robot Encounters: A Hybrid Machine-Human Intelligence Approach (2022)
Journal Article
Filieri, R., Lin, Z., Li, Y., Lu, X., & Yang, X. (2022). Customer Emotions in Service Robot Encounters: A Hybrid Machine-Human Intelligence Approach. Journal of Service Research, 25(4), 614-629. https://doi.org/10.1177/10946705221103937

Understanding consumer emotions arising from robot-customers encounters and shared through online reviews is critical for forecasting consumers’ intention to adopt service robots. Qualitative analysis has the advantage of generating rich insights fro... Read More about Customer Emotions in Service Robot Encounters: A Hybrid Machine-Human Intelligence Approach.

A Dynamic Case-based Reasoning System for Responding to Infectious Disease Outbreaks (2022)
Journal Article
Duan, J., Lin, Z., Jiao, F., Jiang, Y., & Chen, K. (2022). A Dynamic Case-based Reasoning System for Responding to Infectious Disease Outbreaks. Expert Systems with Applications, 204, Article 117628. https://doi.org/10.1016/j.eswa.2022.117628

Infectious diseases are a global public health problem, which requires timely and effective responses. This study proposes a novel model that contributes to the development of such responses. First, the problem scenario features of infectious disease... Read More about A Dynamic Case-based Reasoning System for Responding to Infectious Disease Outbreaks.

Service design for the destination tourism service ecosystem: A review and extension (2022)
Journal Article
Gao, Y., Zhang, Q., Xu, X., Jia, F., & Lin, Z. (2022). Service design for the destination tourism service ecosystem: A review and extension. Asia Pacific Journal of Tourism Research, 27(3), 225-245. https://doi.org/10.1080/10941665.2022.2046119

This paper aims to synthesize two emerging streams of literature in tourism, i.e., service design and destination ecosystem, and develops a conceptual framework for service design for the destination tourism service ecosystem (DTSE). We first collect... Read More about Service design for the destination tourism service ecosystem: A review and extension.

Government R&D subsidies and firm innovation performance: The moderating role of accounting information quality (2022)
Journal Article
Zuo, Z., & Lin, Z. (2022). Government R&D subsidies and firm innovation performance: The moderating role of accounting information quality. Journal of Innovation & Knowledge, 7(2), Article 100176. https://doi.org/10.1016/j.jik.2022.100176

The effects of government R&D subsidies can vary across recipient firms, depending on the various characteristics of a firm, potentially including the firm’s accounting information quality (AIQ). It has been well recognized that high AIQ helps to red... Read More about Government R&D subsidies and firm innovation performance: The moderating role of accounting information quality.

Time apart while together: A smart trip design for group travelers (2022)
Journal Article
Liao, Z., Zheng, W., & Lin, Z. (2022). Time apart while together: A smart trip design for group travelers. Annals of Tourism Research, 93, Article 103374. https://doi.org/10.1016/j.annals.2022.103374

Family or friends traveling in a group often have different preferences and some of which may conflict with each other. Existing smart tourism recommender systems have not adequately addressed this important issue. This study attempts to tackle the p... Read More about Time apart while together: A smart trip design for group travelers.

Search well and be wise: A machine learning approach to search for a profitable location (2022)
Journal Article
Han, S., Jia, X., Chen, X., Gupta, S., Kumar, A., & Lin, Z. (2022). Search well and be wise: A machine learning approach to search for a profitable location. Journal of Business Research, 144, 416-427. https://doi.org/10.1016/j.jbusres.2022.01.049

A good location is critical for the sales performance of a hotel or a restaurant. This study proposes a machine learning-based model for location selection that focuses on the estimation of sales potential of a prospective site and helps to overcome... Read More about Search well and be wise: A machine learning approach to search for a profitable location.

A Game Model for Medical Service Pricing Based on the Diagnosis Related Groups (2021)
Journal Article
Duan, J., Lin, Z., & Jiao, F. (2021). A Game Model for Medical Service Pricing Based on the Diagnosis Related Groups. Frontiers in Public Health, 9, Article 737788. https://doi.org/10.3389/fpubh.2021.737788

Background: Currently there are various issues that exist in the medical institutions in China as a result of the price-setting in DRGs, which include the fact that medical institutions tend to choose patients and that the payment standard for comple... Read More about A Game Model for Medical Service Pricing Based on the Diagnosis Related Groups.

A Dynamic Tax Model Based on Destination Lifecycle for Sustainable Tourism Development (2021)
Journal Article
Yang, C., Lin, Z., Huang, J., & Cheng, T. (2023). A Dynamic Tax Model Based on Destination Lifecycle for Sustainable Tourism Development. Journal of Travel Research, 62(1), 217-232. https://doi.org/10.1177/00472875211057596

This study proposes a dynamic model for identifying the optimal amount of tourism taxes at the different stages of a destination’s lifecycle. Based on the Ramsey-Cass-Koopmans model of economic growth, we reformulate the Cobb-Douglas function to inco... Read More about A Dynamic Tax Model Based on Destination Lifecycle for Sustainable Tourism Development.

COVID-19, economic impact, mental health and coping behaviors: A conceptual framework and future research directions (2021)
Journal Article
Lu, X., & Lin, Z. (2021). COVID-19, economic impact, mental health and coping behaviors: A conceptual framework and future research directions. Frontiers in Psychology, 12, Article 759974. https://doi.org/10.3389/fpsyg.2021.759974

The covid-19 pandemic has caused serious economic and social consequences. Recent research shows that the pandemic has not only caused a physical health crisis, but also caused many psychological and mental crises. Based on the contemporary cognitive... Read More about COVID-19, economic impact, mental health and coping behaviors: A conceptual framework and future research directions.

Explore for a day? Generating personalized itineraries that fit spatial heterogeneity of tourist attractions (2021)
Journal Article
Ji, H., Zheng, W., Zhuang, X., & Lin, Z. (2021). Explore for a day? Generating personalized itineraries that fit spatial heterogeneity of tourist attractions. Information and Management, 58(8), Article 103557. https://doi.org/10.1016/j.im.2021.103557

Recommender systems are widely adopted by firms as an innovative personalization tool across various industries. Most of the existing tour recommender systems treat the spatial structure of tourist attractions as a single type, which neglects the spa... Read More about Explore for a day? Generating personalized itineraries that fit spatial heterogeneity of tourist attractions.

Mental health and the role of physical activity during the COVID-19 pandemic (2021)
Journal Article
Ai, X., Yang, J., Lin, Z., & Wan, X. (2021). Mental health and the role of physical activity during the COVID-19 pandemic. Frontiers in Psychology, 12, Article 759987. https://doi.org/10.3389/fpsyg.2021.759987

The COVID-19 pandemic and its related public health restrictions are having an increasingly serious impact on mental health, and measures need to be taken to curb this trend. The positive relationship between physical exercise and mental health has b... Read More about Mental health and the role of physical activity during the COVID-19 pandemic.

Leveraging tourist trajectory data for effective destination planning and management: A new heuristic approach (2021)
Journal Article
Zheng, W., Li, M., Lin, Z., & Zhang, Y. (2022). Leveraging tourist trajectory data for effective destination planning and management: A new heuristic approach. Tourism Management, 89, Article 104437. https://doi.org/10.1016/j.tourman.2021.104437

Understanding tourist movements provides insights for destination planning, service design and marketing. The key challenge is to develop a tool that can capture the value in the tourist mobility data. This study presents a new heuristic approach tha... Read More about Leveraging tourist trajectory data for effective destination planning and management: A new heuristic approach.

Multi-attraction, hourly tourism demand forecasting (2021)
Journal Article
Zheng, W., Huang, L., & Lin, Z. (2021). Multi-attraction, hourly tourism demand forecasting. Annals of Tourism Research, 90, Article 103271. https://doi.org/10.1016/j.annals.2021.103271

Forecasting tourist demand for multiple tourist attractions on an hourly basis provides important insights for effective and efficient management, such as staffing and resource optimization. However, existing forecasting models are not well equipped... Read More about Multi-attraction, hourly tourism demand forecasting.

Subjective well-being, mobile social media and the enjoyment of tourism experience: A broaden-and-build perspective (2021)
Journal Article
Chen, Y., Lin, Z., Filieri, R., & Liu, R. (2021). Subjective well-being, mobile social media and the enjoyment of tourism experience: A broaden-and-build perspective. Asia Pacific Journal of Tourism Research, 26(10), 1070-1080. https://doi.org/10.1080/10941665.2021.1952285

Drawing on broaden-and-build theory of positive emotions, this study treats tourist pre-existing subjective well-being as an antecedent and examines its impact on the use of mobile social media (MSM) for sharing tourism experiences. The study further... Read More about Subjective well-being, mobile social media and the enjoyment of tourism experience: A broaden-and-build perspective.

The role of visual cues in eWOM on consumers’ behavioral intention and decisions (2021)
Journal Article
Filieri, R., Lin, Z., Pino, G., Alguezaui, S., & Inversini, A. (2021). The role of visual cues in eWOM on consumers’ behavioral intention and decisions. Journal of Business Research, 135, 663-675. https://doi.org/10.1016/j.jbusres.2021.06.055

Consumers increasingly use eWOM to make decisions about various products and services. However, few studies have investigated how different visual and verbal eWOM cues affect the intention and decision to visit tourist destinations and their attracti... Read More about The role of visual cues in eWOM on consumers’ behavioral intention and decisions.

A Socially Motivating and Environmentally Friendly Tour Recommendation Framework for Tourist Groups (2021)
Journal Article
Kargar, M., & Lin, Z. (2021). A Socially Motivating and Environmentally Friendly Tour Recommendation Framework for Tourist Groups. Expert Systems with Applications, 180, Article 115083. https://doi.org/10.1016/j.eswa.2021.115083

Traveling in a group brings various social and environmental benefits, yet members might have different (and sometime conflicting) preferences. In this study, a tour recommendation framework is proposed that receives a set of must-visit and preferred... Read More about A Socially Motivating and Environmentally Friendly Tour Recommendation Framework for Tourist Groups.

The Impact of Geopolitical Risks on Tourism Supply in Developing Economies: The Moderating Role of Social Globalization (2021)
Journal Article
Gozgor, G., Lau, C., Zeng, Y., Yan, C., & Lin, Z. (2022). The Impact of Geopolitical Risks on Tourism Supply in Developing Economies: The Moderating Role of Social Globalization. Journal of Travel Research, 61(4), 872-886. https://doi.org/10.1177/2f00472875211004760

Capital investment is vital for sustainable tourism growth, particularly in times of geopolitical turmoil. This study examines how tourism investment was influenced by geopolitical risks considering social globalization as a moderating factor. Data w... Read More about The Impact of Geopolitical Risks on Tourism Supply in Developing Economies: The Moderating Role of Social Globalization.