Ensemble learning with dynamic weighting for response modeling in direct marketing (2024)
Journal Article
Zhang, X., Zhou, Y., Lin, Z., & Wang, Y. (2024). Ensemble learning with dynamic weighting for response modeling in direct marketing. Electronic Commerce Research and Applications, 64, Article 101371. https://doi.org/10.1016/j.elerap.2024.101371

Response modeling, a key to successful direct marketing, has become increasingly prevalent in recent years. However, it practically suffers from the difficulty of class imbalance, i.e., the number of responding (target) customers is often much smalle... Read More about Ensemble learning with dynamic weighting for response modeling in direct marketing.

From faces to feels: The impact of human images on online review usefulness (2023)
Journal Article
Wang, L., Chen, Y., Xu, Y., & Lin, Z. (2023). From faces to feels: The impact of human images on online review usefulness. Journal of Travel Research, https://doi.org/10.1177/00472875231217738

This research draws upon visual rhetoric theory to investigate the influence of user-generated photos containing human images on the perceived usefulness of online reviews, the mediating role of perceived support, and the moderating effect of rebate... Read More about From faces to feels: The impact of human images on online review usefulness.

Two birds with one stone: Goal conflict handling and its effect on well-being (2023)
Journal Article
Wang, L., Xu, Y., Lin, Z., & Chen, Y. (2024). Two birds with one stone: Goal conflict handling and its effect on well-being. Tourism Management, 102, Article 104878. https://doi.org/10.1016/j.tourman.2023.104878

A tourist’s journey is often shaped by the pursuit of diverse and sometimes conflicting goals. In this study, we investigate how tourists handle conflicting goals during their travels. Drawing upon life history theory, we have developed and tested a... Read More about Two birds with one stone: Goal conflict handling and its effect on well-being.

Text Mining and Topic Modelling (2023)
Book Chapter
Li, Y., Shan, S., & Lin, Z. (2023). Text Mining and Topic Modelling. In P. Foroudi, & C. Dennis (Eds.), Researching and Analysing Business: Research Methods in Practice. London: Routledge. https://doi.org/10.4324/9781003107774-13

Social media platforms have become a prevalent place where customers can share their real opinions about products, services, or brands. This encourages businesses to invest abounding resources to analyse and understand what their customers are discus... Read More about Text Mining and Topic Modelling.

Internal R&D or external asset growth? A closer look at CEO narcissism and entrepreneurial orientation (2023)
Journal Article
Yang, L., Lin, Z., Quan, R., Cunningham, J., & Huang, W. (2023). Internal R&D or external asset growth? A closer look at CEO narcissism and entrepreneurial orientation. International Journal of Entrepreneurial Behavior & Research, https://doi.org/10.1108/IJEBR-09-2022-0797

Purpose: In today’s competitive business environment, understanding how leadership traits shape outcomes is critical. CEO narcissism, an intriguing and debated trait, raises questions about its impact on organizational behaviour, particularly regar... Read More about Internal R&D or external asset growth? A closer look at CEO narcissism and entrepreneurial orientation.

Unlocking potential: Macro insights into the evolution of a multi-destination tourism innovation network (2023)
Journal Article
Sun, P., Lin, Z., & Chen, C. (2023). Unlocking potential: Macro insights into the evolution of a multi-destination tourism innovation network. Journal of Travel Research, https://doi.org/10.1177/00472875231209981

This study investigates the evolution of a multi-destination tourism innovation network, focusing on the city destination as the unit of analysis. We analyzed a 21-year panel dataset of China’s Yangtze River Delta's tourism innovation network. Result... Read More about Unlocking potential: Macro insights into the evolution of a multi-destination tourism innovation network.

Effective Pro-environmental Communication: Message Framing and Context Congruency Effect (2023)
Journal Article
Song, J., Lin, Z., & Zheng, C. (2023). Effective Pro-environmental Communication: Message Framing and Context Congruency Effect. Journal of Travel Research, https://doi.org/10.1177/00472875231206989

This research investigates the effectiveness of two types of message framing in pro-environmental communication: prescriptive versus proscriptive appeals in daily and tourism contexts. Two experimental studies were conducted. Study 1a focused on natu... Read More about Effective Pro-environmental Communication: Message Framing and Context Congruency Effect.

The impact of consumer skepticism on blockchain-enabled sustainability disclosure in a supply chain (2023)
Journal Article
Zhou, Y., Yan, S., Li, G., Xiong, Y., & Lin, Z. (2023). The impact of consumer skepticism on blockchain-enabled sustainability disclosure in a supply chain. Transportation Research Part E: Logistics and Transportation Review, 179, Article 103323. https://doi.org/10.1016/j.tre.2023.103323

The growing recognition of sustainable supply chain practices is indisputable. Nevertheless, consumer skepticism regarding the credibility of product sustainability information, which includes environmental impact and social responsibility, poses a s... Read More about The impact of consumer skepticism on blockchain-enabled sustainability disclosure in a supply chain.

The Influence of Family Firm Succession on Financialisation : Evidence from China (2023)
Journal Article
Zhang, L., Baranchenko, Y., Lin, Z., & Ren, L. (2023). The Influence of Family Firm Succession on Financialisation : Evidence from China. International Journal of Entrepreneurial Behavior & Research, 29(9/10), 2045-2064. https://doi.org/10.1108/IJEBR-10-2022-0908

Purpose – This study seeks to fill a gap in the literature by examining the role of family firm succession in shaping the firm’s approach to financialisaton, which has received limited attention in previous research. In addition, the study explores t... Read More about The Influence of Family Firm Succession on Financialisation : Evidence from China.

The future is now? Consumers’ paradoxical expectations of human-like service robots (2023)
Journal Article
Zhu, T., Lin, Z., & Liu, X. (2023). The future is now? Consumers’ paradoxical expectations of human-like service robots. Technological Forecasting and Social Change, 196, Article 122830. https://doi.org/10.1016/j.techfore.2023.122830

The increasing adoption of human-like intelligent robots in various services has raised significant social and ethical concerns about their future implications. This study investigates how consumers' perceptions of the future development of anthropom... Read More about The future is now? Consumers’ paradoxical expectations of human-like service robots.

Concept and Evidence of Tourist Risk Gaze (2023)
Journal Article
Xie, C., Yu, J., Zhang, J., Wu, M., Lin, Z., & Feng, P. (2023). Concept and Evidence of Tourist Risk Gaze. Journal of Travel Research, https://doi.org/10.1177/00472875231197993

Gaze describes the experiential way that tourists perceive destinations during trips. Destination-related risks are inevitable in tourism; however, little attention has been given to the tourist gaze based on travel risk. Our research addresses this... Read More about Concept and Evidence of Tourist Risk Gaze.

Rise through coping with service failures in tourism (2023)
Journal Article
Su, L., Chen, H., & Lin, Z. (2023). Rise through coping with service failures in tourism. Annals of Tourism Research, 102, Article 103643. https://doi.org/10.1016/j.annals.2023.103643

Service failure, a common stressor experienced by tourists during their travels, can have a far-reaching impact beyond the travel domain. This research investigates how tourists cope with service failure during their travels and its influence on thei... Read More about Rise through coping with service failures in tourism.

How risk messages influence tourist processing and sharing: The role of emojis (2023)
Journal Article
Zhang, J., Xie, C., Chen, Y., & Lin, Z. (2023). How risk messages influence tourist processing and sharing: The role of emojis. Journal of Hospitality and Tourism Management, 56, 454-468. https://doi.org/10.1016/j.jhtm.2023.08.001

Understanding how tourists process and share risk messages during a crisis is critical for tourism risk communication. This research develops and tests a theoretical framework of tourist risk information processing and sharing in the context COVID-19... Read More about How risk messages influence tourist processing and sharing: The role of emojis.

Leader–follower congruence in psychological capital: effects on LMX and turnover intention (2023)
Journal Article
Zhang, X., Lin, Z., Chen, X., Zhang, Z., & Liu, D. M. (2023). Leader–follower congruence in psychological capital: effects on LMX and turnover intention. Leadership and Organization Development Journal, 44(4), 489-502. https://doi.org/10.1108/lodj-09-2020-0419

Purpose Prior studies have consistently shown that leader psychological capital is beneficial for leader–member exchange (LMX) and followers’ outcomes. In this study, the authors challenge this consensus; they propose that a leader with high-level p... Read More about Leader–follower congruence in psychological capital: effects on LMX and turnover intention.

Hotel employee resilience during a crisis: conceptual and scale development (2023)
Journal Article
Zhang, J., Xie, C., Morrison, A. M., & Lin, Z. (2023). Hotel employee resilience during a crisis: conceptual and scale development. Current Issues in Tourism, https://doi.org/10.1080/13683500.2023.2203854

This research aims to address the lack of research on hotel employee resilience during a crisis (HERC) and the absence of a measurement scale to assess it. A mixed-method approach was used to conceptualize HERC, identify its dimensions, and build a m... Read More about Hotel employee resilience during a crisis: conceptual and scale development.

Effects of risk messages on tourists’ travel intention: Does distance matter? (2023)
Journal Article
Zhang, J., Xie, C., Lin, Z., & Huang, S. (. (2023). Effects of risk messages on tourists’ travel intention: Does distance matter?. Journal of Hospitality and Tourism Management, 55, 169-184. https://doi.org/10.1016/j.jhtm.2023.03.020

This study aims to examine how distance to risk center in the COVID-19 context moderates the effects of two contrasting risk message frames (amplifying vs. attenuating) on tourists' post-pandemic travel intention via the mediation of ontological secu... Read More about Effects of risk messages on tourists’ travel intention: Does distance matter?.

Integrating interactions between target users and opinion leaders for better recommendations: An opinion dynamics approach (2022)
Journal Article
Weng, L., Zhang, Q., Lin, Z., Wu, L., & Zhang, J. (2023). Integrating interactions between target users and opinion leaders for better recommendations: An opinion dynamics approach. Computer Communications, 15, 98-107. https://doi.org/10.1016/j.comcom.2022.11.011

The social recommender system can accurately recommend information to users, according to their interests based on the characteristics of their social network, however, the interaction between users has not been fully captured in the existing social... Read More about Integrating interactions between target users and opinion leaders for better recommendations: An opinion dynamics approach.

Workplace loneliness, ego depletion and cyberloafing: Can leader problem-focused interpersonal emotion management help? (2022)
Journal Article
Yang, H., Lin, Z., Chen, X., & Peng, J. (2023). Workplace loneliness, ego depletion and cyberloafing: Can leader problem-focused interpersonal emotion management help?. Internet Research, 33(4), 1473-1494. https://doi.org/10.1108/intr-01-2021-0007

Purpose: This study aims to explore whether and how workplace loneliness leads to cyberloafing and the role of leader problem-focused interpersonal emotion management in buffering this relationship. Design/methodology/approach: Drawing on ego depleti... Read More about Workplace loneliness, ego depletion and cyberloafing: Can leader problem-focused interpersonal emotion management help?.

How does the combination of factors influence entrepreneurs’ decision-making logic? A qualitative comparative analysis (2022)
Journal Article
Xu, Y., Baranchenko, Y., Lin, Z., Wu, Q., & Arakpogun, E. (2022). How does the combination of factors influence entrepreneurs’ decision-making logic? A qualitative comparative analysis. Entrepreneurship Research Journal, https://doi.org/10.1515/erj-2021-0249

This study explores the different paths that lead to the effectuation and causation of entrepreneurial decision-making logic. Data were collected from a sample of 300 entrepreneurs in China in January and March 2018 and analyzed using crisp-set quali... Read More about How does the combination of factors influence entrepreneurs’ decision-making logic? A qualitative comparative analysis.

Using social media big data for tourist demand forecasting: A new machine learning analytical approach (2022)
Journal Article
Li, Y., Lin, Z., & Xiao, S. (2022). Using social media big data for tourist demand forecasting: A new machine learning analytical approach. Journal of digital economy, 1(1), 32-43. https://doi.org/10.1016/j.jdec.2022.08.006

This study explores the possibility of using a machine learning approach to analysing social media big data for tourism demand forecasting. We demonstrate how to extract the main topics discussed on Twitter and calculate the mean sentiment score for... Read More about Using social media big data for tourist demand forecasting: A new machine learning analytical approach.