Unified framework for choice-based facility location problem (2024)
Journal Article
Hui Lin, Y., Tian, Q., & Zhao, Y. (2024). Unified framework for choice-based facility location problem. INFORMS Journal on Computing, https://doi.org/10.1287/ijoc.2022.0366

The choice-based facility location (CBFL) problem arises in various industrial and business contexts. The problem stands on a decentralized perspective: Companies set up chains of facilities, and customers determine from which chain or facility to se... Read More about Unified framework for choice-based facility location problem.

Market Thickness in Online Food Delivery Platforms: The Impact of Food Processing Times (2024)
Journal Article
Zhao, Y., Papier, F., & Teo, C. (2024). Market Thickness in Online Food Delivery Platforms: The Impact of Food Processing Times. Manufacturing & Service Operations Management, 26(3), 853-872. https://doi.org/10.1287/msom.2021.0354

Problem definition: Online food delivery (OFD) platforms have witnessed rapid global expansion, partly driven by shifts in consumer behavior during the COVID-19 pandemic. These platforms enable customers to order food conveniently from a diverse arra... Read More about Market Thickness in Online Food Delivery Platforms: The Impact of Food Processing Times.

Synchronized Deliveries with a Bike and a Self-Driving Robot (2023)
Journal Article
Zhao, Y., Cattaruzza, D., Kang, N., & Roberti, R. (2023). Synchronized Deliveries with a Bike and a Self-Driving Robot. Transportation Science, https://doi.org/10.1287/trsc.2023.0169

Online e-commerce giants are continuously investigating innovative ways to improve their practices in last-mile deliveries. Inspired by the current practices at JD.com (the largest online retailer by revenue in China), we investigate a delivery probl... Read More about Synchronized Deliveries with a Bike and a Self-Driving Robot.

Continuity-skill-restricted Scheduling and Routing Problem: Formulation, Optimization and Implications (2023)
Journal Article
Liu, M., Zhao, Y., & Xie, X. (2023). Continuity-skill-restricted Scheduling and Routing Problem: Formulation, Optimization and Implications. IISE Transactions, https://doi.org/10.1080/24725854.2023.2215843

As the aging population grows, the demand for long-term continuously attended home healthcare (AHH) services has increased significantly in recent years. AHH services are beneficial since they not only alleviate the pressure on hospital resources, bu... Read More about Continuity-skill-restricted Scheduling and Routing Problem: Formulation, Optimization and Implications.

Locating Facilities under Competition and Market Expansion: Formulation, Optimization, and Implications (2022)
Journal Article
Lin, Y. H., Tian, Q., & Zhao, Y. (2022). Locating Facilities under Competition and Market Expansion: Formulation, Optimization, and Implications. Production and Operations Management, 31(7), 3021-3042. https://doi.org/10.1111/poms.13737

As the ongoing battle between brick-and-mortar stores and e-commerce shops escalates, managers of the former are becoming more cautious regarding their strategic store site selection and decoration decisions, particularly if foreseeable competition f... Read More about Locating Facilities under Competition and Market Expansion: Formulation, Optimization, and Implications.