Outputs (5)

From impression to expression: How warmth and competence in relaxing and challenging activities shape pleasure and eWOM (2024)
Journal Article
Su, L., Wang, X., Lin, Z., & Xiao, S. (online). From impression to expression: How warmth and competence in relaxing and challenging activities shape pleasure and eWOM. Psychology and Marketing, https://doi.org/10.1002/mar.22113

This research investigates how aligning service providers’ warmth and competence with the nature of leisure activities (relaxing vs. challenging) influences pleasure and electronic word-of-mouth (eWOM) sharing. Through a series of five studies, inclu... Read More about From impression to expression: How warmth and competence in relaxing and challenging activities shape pleasure and eWOM.

Using social media big data for tourist demand forecasting: A new machine learning analytical approach (2022)
Journal Article
Li, Y., Lin, Z., & Xiao, S. (2022). Using social media big data for tourist demand forecasting: A new machine learning analytical approach. Journal of Digital Economy, 1(1), 32-43. https://doi.org/10.1016/j.jdec.2022.08.006

This study explores the possibility of using a machine learning approach to analysing social media big data for tourism demand forecasting. We demonstrate how to extract the main topics discussed on Twitter and calculate the mean sentiment score for... Read More about Using social media big data for tourist demand forecasting: A new machine learning analytical approach.

Bilinear Pooling in Video-QA: Empirical Challenges and Motivational Drift from Neurological Parallels (2022)
Journal Article
Winterbottom, T., Xiao, S., McLean, A., & Al Moubayed, N. (2022). Bilinear Pooling in Video-QA: Empirical Challenges and Motivational Drift from Neurological Parallels. PeerJ Computer Science, 8(e974), Article e974. https://doi.org/10.7717/peerj-cs.974

Bilinear pooling (BLP) refers to a family of operations recently developed for fusing features from different modalities predominantly for visual question answering (VQA) models. Successive BLP techniques have yielded higher performance with lower co... Read More about Bilinear Pooling in Video-QA: Empirical Challenges and Motivational Drift from Neurological Parallels.

The interaction effects of online reviews, brand and price on consumer hotel booking decision making (2020)
Journal Article
Wen, J., Lin, Z., Liu, X., Xiao, S., & Li, Y. (2021). The interaction effects of online reviews, brand and price on consumer hotel booking decision making. Journal of Travel Research, 60(4), 846-859. https://doi.org/10.1177/0047287520912330

When searching and booking a hotel online, consumers are exposed to multiple cues such as customer reviews, price, and brand names. This study aims to examine the level of diagnosticity and simultaneous effects of the three important decision cues: o... Read More about The interaction effects of online reviews, brand and price on consumer hotel booking decision making.

When online reviews meet virtual reality: Effects on consumer hotel booking (2020)
Journal Article
Zeng, G., Cao, X., Lin, Z., & Xiao, S. (2020). When online reviews meet virtual reality: Effects on consumer hotel booking. Annals of Tourism Research, 81, Article 102860. https://doi.org/10.1016/j.annals.2020.102860

This study examines the direct and interaction effects of online reviews (quality and quantity) and virtual reality on consumer hotel booking. Data were collected from two 2 x 2 experimental studies. The results show a direct effect of both online re... Read More about When online reviews meet virtual reality: Effects on consumer hotel booking.