Dr Shauna Concannon's Outputs (19)

Shaping the Future of Fundraising with AI (2025)
Report
Herrero, M., Hook, J. D., Haworth, M., Droop, H., & Concannon, S. (2025). Shaping the Future of Fundraising with AI. Chartered Institute of Fundraising

Toward a framework for Responsible AI in storytelling for nonprofit fundraising (2024)
Book Chapter
Herrero, M., & Concannon, S. (2024). Toward a framework for Responsible AI in storytelling for nonprofit fundraising. In G. Ugazio, & M. Maricic (Eds.), . Routledge. https://doi.org/10.4324/9781003468615-11

AI techniques offer novel and compelling possibilities for nonprofit fundraising (e.g., data science applications can provide a deeper understanding of audiences and donors, and generative methods can create more personalized and persuasive communica... Read More about Toward a framework for Responsible AI in storytelling for nonprofit fundraising.

Measuring perceived empathy in dialogue systems (2023)
Journal Article
Concannon, S., & Tomalin, M. (2024). Measuring perceived empathy in dialogue systems. AI and Society, 39(5), 2233–2247. https://doi.org/10.1007/s00146-023-01715-z

Dialogue systems, from Virtual Personal Assistants such as Siri, Cortana, and Alexa to state-of-the-art systems such as BlenderBot3 and ChatGPT, are already widely available, used in a variety of applications, and are increasingly part of many people... Read More about Measuring perceived empathy in dialogue systems.

An Interactional Account of Empathy in Human-Machine Communication (2023)
Journal Article
Concannon, S., Roberts, I., & Tomalin, M. (2023). An Interactional Account of Empathy in Human-Machine Communication. Human-machine communication journal, 6, 87-116. https://doi.org/10.30658/hmc.6.6

Efforts to develop empathetic agents, or systems capable of responding appropriately to emotional content, have increased as the deployment of such systems in socially complex scenarios becomes more commonplace. In the context of human-machine commun... Read More about An Interactional Account of Empathy in Human-Machine Communication.

Scaffolding Young People's Participation in Public Service Evaluation through Designing a Digital Feedback Process (2022)
Presentation / Conference Contribution
Dow, A., Montague, K., Concannon, S., & Vines, J. (2022, December). Scaffolding Young People's Participation in Public Service Evaluation through Designing a Digital Feedback Process. Presented at Designing Interactive Systems Conference

Information sharing practices during the COVID-19 pandemic: A case study about face masks (2022)
Journal Article
Baker, H., Concannon, S., & So, E. (2022). Information sharing practices during the COVID-19 pandemic: A case study about face masks. PLoS ONE, 17(5), https://doi.org/10.1371/journal.pone.0268043

COVID-19 and Science Advice on the ‘Grand Stage’: The Metadata and Linguistic Choices in a Scientific Advisory Groups’ Meeting Minutes. (2022)
Journal Article
Baker, H., Concannon, S., Meller, M., Cohen, K., Millington, A., Ward, S., & So, E. (2022). COVID-19 and Science Advice on the ‘Grand Stage’: The Metadata and Linguistic Choices in a Scientific Advisory Groups’ Meeting Minutes. Humanities and Social Sciences Communications, 9, Article 465. https://doi.org/10.1057/s41599-022-01403-1

Interactive storytelling for children: A case-study of design and development considerations for ethical conversational AI (2022)
Journal Article
Chubb, J., Missaoui, S., Concannon, S., Maloney, L., & Walker, J. A. (2022). Interactive storytelling for children: A case-study of design and development considerations for ethical conversational AI. International Journal of Child-Computer Interaction, 32, https://doi.org/10.1016/j.ijcci.2021.100403

The practical ethics of bias reduction in machine translation: why domain adaptation is better than data debiasing (2021)
Journal Article
Tomalin, M., Byrne, B., Concannon, S., Saunders, D., & Ullmann, S. (2021). The practical ethics of bias reduction in machine translation: why domain adaptation is better than data debiasing. Ethics and Information Technology, 23(3), https://doi.org/10.1007/s10676-021-09583-1

Authoring Interactive Fictional Stories in Object-Based Media (OBM) (2020)
Presentation / Conference Contribution
Ursu, M., Smith, D., Hook, J., Concannon, S., & Gray, J. (2020, December). Authoring Interactive Fictional Stories in Object-Based Media (OBM). Presented at ACM International Conference on Interactive Media Experiences

Brooke Leave Home: Designing a Personalized Film to Support Public Engagement with Open Data (2020)
Presentation / Conference Contribution
Concannon, S., Rajan, N., Shah, P., Smith, D., Ursu, M., & Hook, J. (2020, December). Brooke Leave Home: Designing a Personalized Film to Support Public Engagement with Open Data. Presented at Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems

Applying Computational Analysis to Textual Data from the Wild (2018)
Presentation / Conference Contribution
Concannon, S. J., Balaam, M., Simpson, E., & Comber, R. (2018, December). Applying Computational Analysis to Textual Data from the Wild. Presented at Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems

Opening Up and Closing Down Discussion: Experimenting with Epistemic Status in Conversation (2017)
Presentation / Conference Contribution
Concannon, S., Purver, M., & Healey, P. (2017, December). Opening Up and Closing Down Discussion: Experimenting with Epistemic Status in Conversation. Presented at 39th annual Meeting of the Cognitive Science Society (CogSci 2017)., London

Narrative perspective, person references, and evidentiality in clinical incident reports (2017)
Journal Article
Myketiak, C., Concannon, S., & Curzon, P. (2017). Narrative perspective, person references, and evidentiality in clinical incident reports. Journal of Pragmatics, 117, https://doi.org/10.1016/j.pragma.2017.06.018

How Natural is Argument in Natural dialogue? (2016)
Presentation / Conference Contribution
Concannon, S., Healey, P., & Purver, M. (2016, December). How Natural is Argument in Natural dialogue?. Presented at In The 16th Workshop on Computational Models of Natural Argument, at IJCAI, New York

Taking a Stance: a Corpus Study of Reported Speech (2015)
Presentation / Conference Contribution
Concannon, S., Purver, M., & Healey, P. (2015, December). Taking a Stance: a Corpus Study of Reported Speech. Presented at SemDial 2015 (goDIAL), Gothenburg, Sweden

New/s Design: Informing Future Design Processes by Understanding Media Reporting of Medical Errors with Medical Devices [invited paper] (2015)
Presentation / Conference Contribution
Myketiak, C., Concannon, S., & Curzon, P. (2015, December). New/s Design: Informing Future Design Processes by Understanding Media Reporting of Medical Errors with Medical Devices [invited paper]. Presented at Proceedings of the 5th EAI International Conference on Wireless Mobile Communication and Healthcare - 'Transforming healthcare through innovations in mobile and wireless technologies'

Shifting Opinions: Experiments on Agreement and Disagreement in Dialogue (2015)
Presentation / Conference Contribution
Concannon, S., Healey, P., & Purver, M. (2015, December). Shifting Opinions: Experiments on Agreement and Disagreement in Dialogue. Presented at SemDial 2015 (goDIAL), Gothenburg, Sweden

Inferring Cultural Preference of Arts Audiences Through Twitter Data (2014)
Presentation / Conference Contribution
Concannon, S., & Purver, M. (2014, December). Inferring Cultural Preference of Arts Audiences Through Twitter Data. Presented at Digital Intelligence, Nantes