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All Outputs (14)

Cyberslacking in the Workplace: Antecedents and Effects on Job Performance (2023)
Journal Article
Venkatesh, V., Cheung, C., Davis, F., & Lee, Z. (2023). Cyberslacking in the Workplace: Antecedents and Effects on Job Performance. MIS Quarterly, 47(1), 281-316. https://doi.org/10.25300/misq/2022/14985

Employees’ nonwork use of information technology (IT), or cyberslacking, is of growing concern due to its erosion of job performance and other negative organizational consequences. Research on cyberslacking antecedents has drawn on diverse theoretica... Read More about Cyberslacking in the Workplace: Antecedents and Effects on Job Performance.

Bystanders Join In Cyberbullying on Social Networking Sites: The Deindividuation and Moral Disengagement Perspectives (2022)
Journal Article
Chan, T. K., Cheung, C. M., Benbasat, I., Xiao, B., & Lee, Z. W. (2023). Bystanders Join In Cyberbullying on Social Networking Sites: The Deindividuation and Moral Disengagement Perspectives. Information Systems Research, 34(3), 828–846. https://doi.org/10.1287/isre.2022.1161

Cyberbullying on social networking sites (SNSs) escalates when bystanders join in the bullying. Although researchers have recognized the devastating consequences of joining in cyberbullying behaviors, little is known about the role of information tec... Read More about Bystanders Join In Cyberbullying on Social Networking Sites: The Deindividuation and Moral Disengagement Perspectives.

Blockchain Technology and Trust Relationships in Trade Finance (2021)
Journal Article
Kowalski, M., Lee, Z., & Chan, T. K. (2021). Blockchain Technology and Trust Relationships in Trade Finance. Technological Forecasting and Social Change, 166, Article 120641. https://doi.org/10.1016/j.techfore.2021.120641

Blockchain technology has been advocated as a possible solution to enduring trust issues among trading partners in trade finance. We conducted in-depth interviews with industry experts to examine how blockchain technology influences the trust relatio... Read More about Blockchain Technology and Trust Relationships in Trade Finance.

Cyberbullying on Social Networking Sites: A Literature Review and Future Research Directions (2020)
Journal Article
Chan, T. K., Cheung, C. M., & Lee, Z. (2021). Cyberbullying on Social Networking Sites: A Literature Review and Future Research Directions. Information and Management, 58(2), Article 103411. https://doi.org/10.1016/j.im.2020.103411

Cyberbullying on social networking sites is an emerging societal issue that has drawn significant scholarly attention. The purpose of this study is to consolidate the existing knowledge through a literature review and analysis. We first discuss the n... Read More about Cyberbullying on Social Networking Sites: A Literature Review and Future Research Directions.

Understanding massively multiplayer online role-playing game addiction: A hedonic management perspective (2020)
Journal Article
Lee, Z. C., Christy, M. C., & Tommy, K. (2020). Understanding massively multiplayer online role-playing game addiction: A hedonic management perspective. Information Systems Journal, 31(1), 33-61. https://doi.org/10.1111/isj.12292

Massively multiplayer online role‐playing game (MMORPG) addiction presents a serious issue worldwide and has attracted increasing attention from academic and other public communities. This article addresses this critical issue and fills research gaps... Read More about Understanding massively multiplayer online role-playing game addiction: A hedonic management perspective.

Customer engagement through omnichannel retailing: The effects of channel integration quality (2018)
Journal Article
Lee, Z., Chan, T., Chong, A., & Thadani, D. (2019). Customer engagement through omnichannel retailing: The effects of channel integration quality. Industrial Marketing Management, 77, 90-101. https://doi.org/10.1016/j.indmarman.2018.12.004

While many retailers have turned to omnichannel retailing to remain competitive, engaging customers across channels has become one of the biggest challenges they face. Drawing on social exchange theory, we proposed and tested a research model of cust... Read More about Customer engagement through omnichannel retailing: The effects of channel integration quality.

The “Darth” Side of Technology Use: An Inductively Derived Typology of Cyberdeviance (2018)
Journal Article
Venkatraman, S., Cheung, C., Lee, Z., Davis, F., & Venkatesh, V. (2018). The “Darth” Side of Technology Use: An Inductively Derived Typology of Cyberdeviance. Journal of Management Information Systems, 35(4), 1060-1091. https://doi.org/10.1080/07421222.2018.1523531

Cyberdeviance, intentional use of information technology (IT) in the workplace that is contrary to the explicit and implicit norms of the organization and that threatens the well-being of the organization and/or its members, is an important research... Read More about The “Darth” Side of Technology Use: An Inductively Derived Typology of Cyberdeviance.

Why People Participate in the Sharing Economy: An Empirical Investigation of Uber (2018)
Journal Article
Lee, Z., Chan, T., Balaji, M., & Chong, A. Y. (2018). Why People Participate in the Sharing Economy: An Empirical Investigation of Uber. Internet Research, 28(3), 829--850. https://doi.org/10.1108/intr-01-2017-0037

Purpose: The purpose of this paper is to examine the effects of inhibiting, motivating, and technological factors on users’ intention to participate in the sharing economy. Design/methodology/approach: A self-reported online survey was conducted amon... Read More about Why People Participate in the Sharing Economy: An Empirical Investigation of Uber.

An Empirical Examination of Continuance Intention of Social Network Sites (2016)
Journal Article
Chan, T., Cheung, C., Shi, N., Lee, M., & Lee, Z. (2016). An Empirical Examination of Continuance Intention of Social Network Sites. Pacific Asia Journal of the Association for Information Systems, 8(4), 69-90

Social network sites (SNSs) have drawn extensive attention among scholars and practitioners. In this study, we aim at explaining the continuance of SNSs. Specifically, we propose and empirically test a research model of continuance intention to use S... Read More about An Empirical Examination of Continuance Intention of Social Network Sites.

The State of Online Impulse-Buying Research: A Literature Analysis (2016)
Journal Article
Chan, T., Cheung, C., & Lee, Z. (2017). The State of Online Impulse-Buying Research: A Literature Analysis. Information and Management, 54(2), 204-217. https://doi.org/10.1016/j.im.2016.06.001

Online impulse buying has drawn increasing scholarly attention across disciplines. However, little effort has been made to evaluate the status of research and consolidate the findings in the literature. To address this research gap, we conducted a sy... Read More about The State of Online Impulse-Buying Research: A Literature Analysis.

Self-disclosure in social networking sites: The role of perceived cost, perceived benefits and social influence (2015)
Journal Article
Cheung, C., Lee, Z., & Chan, T. (2015). Self-disclosure in social networking sites: The role of perceived cost, perceived benefits and social influence. Internet Research, 25(2), 279-299. https://doi.org/10.1108/intr-09-2013-0192

Purpose – The purpose of this paper is to examine the relative impacts of perceived cost, perceived benefits, and social influence on self-disclosure behaviors in social networking sites under an integrated theoretical framework. Design/methodology/a... Read More about Self-disclosure in social networking sites: The role of perceived cost, perceived benefits and social influence.

Promoting Sales of Online Games through Customer Engagement (2015)
Journal Article
Cheung, C., Shen, A., Lee, Z., & Chan, T. (2015). Promoting Sales of Online Games through Customer Engagement. Electronic Commerce Research and Applications, 14(4), 241-250. https://doi.org/10.1016/j.elerap.2015.03.001

With keen competition in the online game industry, game developers and publishers are finding new ways to induce players’ to spend money on subscriptions and virtual items. As the online game itself provides a highly engaging environment, this study... Read More about Promoting Sales of Online Games through Customer Engagement.

Massively Multiplayer Online Game Addiction: Instrument Development and Validation (2015)
Journal Article
Lee, Z., Cheung, C., & Chan, T. (2015). Massively Multiplayer Online Game Addiction: Instrument Development and Validation. Information and Management, 52(4), 413-430. https://doi.org/10.1016/j.im.2015.01.006

The primary objective of this paper is to develop and validate an instrument for massively multiplayer online game (MMOG) addiction. Three stages of instrument development were undertaken to achieve this objective: item generation, scale development,... Read More about Massively Multiplayer Online Game Addiction: Instrument Development and Validation.