All Outputs (7)

Leader and Organizational Behavioral Integrity and Follower Behavioral Outcomes: The Role of Identification Processes (2021)
Journal Article
Ete, Z., Epitropaki, O., Zhou, Q., & Graham, L. (2022). Leader and Organizational Behavioral Integrity and Follower Behavioral Outcomes: The Role of Identification Processes. Journal of Business Ethics, 176(4), 741-760. https://doi.org/10.1007/s10551-020-04728-6

This paper investigates the concept of behavioral integrity from three important foci in organizational settings: i.e., leader, organization and follower. Drawing from theories of behavioral integrity, social learning and social identity, we examine... Read More about Leader and Organizational Behavioral Integrity and Follower Behavioral Outcomes: The Role of Identification Processes.

Customer service at altitude: Effects of empowering leadership (2019)
Journal Article
Aryee, S., Kim, T., Zhou, Q., & Ryu, S. (2019). Customer service at altitude: Effects of empowering leadership. International Journal of Contemporary Hospitality Management, 31(9), 3722-3741. https://doi.org/10.1108/ijchm-11-2018-0900

Purpose: This paper aims to examine how team-level empowering leadership related to service performance through thriving at work and how shared organizational social exchange and customer orientation moderated the latter relationships. Design/methodo... Read More about Customer service at altitude: Effects of empowering leadership.

State and trait anger predicting creative process engagement – the role of emotion regulation (2018)
Journal Article
da Costa, C., Zhou, Q., & Ferreira, A. (2020). State and trait anger predicting creative process engagement – the role of emotion regulation. Journal of Creative Behavior, 54(1), 5-19. https://doi.org/10.1002/jocb.236

Drawing on the specific emotion approach, and based on the emotional regulation theory and cognitive and activation perspectives on emotions, this study examined the differentiated impact of state and trait anger on creative process engagement (CPE)... Read More about State and trait anger predicting creative process engagement – the role of emotion regulation.

The impact of anger on creative process engagement: The role of social contexts (2017)
Journal Article
da Costa, C., Zhou, Q., & Ferreira, A. (2018). The impact of anger on creative process engagement: The role of social contexts. Journal of Organizational Behavior, 39(4), 495-506. https://doi.org/10.1002/job.2249

Drawing on the cognitive persistence perspective of creativity and conservation of resources theory, we investigated how 2 social contexts (perceived relationship conflict and coworker support for creativity) influence the relationship between anger... Read More about The impact of anger on creative process engagement: The role of social contexts.

Supervisor support, role ambiguity and productivity associated with presenteeism: A longitudinal study (2016)
Journal Article
Zhou, Q., Martinez, L., Ferreira, A., & Rodrigues, P. (2016). Supervisor support, role ambiguity and productivity associated with presenteeism: A longitudinal study. Journal of Business Research, 69(9), 3380-3387. https://doi.org/10.1016/j.jbusres.2016.02.006

Integrating the social informational processing perspective and conservation of resources theory, we proposed and examined the impact of supervisor support and role ambiguity on productivity associated with presenteeism and the mediating effect of ro... Read More about Supervisor support, role ambiguity and productivity associated with presenteeism: A longitudinal study.

A cross-level examination of the process linking transformational leadership and creativity: The role of psychological safety climate (2015)
Journal Article
Zhou, Q., & Pan, W. (2015). A cross-level examination of the process linking transformational leadership and creativity: The role of psychological safety climate. Human Performance, 28(5), 405-424. https://doi.org/10.1080/08959285.2015.1021050

Drawing on the social information process perspective, we hypothesized that transformational leadership fosters psychological safety climate leading to enhanced individual-level creative process engagement. Furthermore, psychological safety climate w... Read More about A cross-level examination of the process linking transformational leadership and creativity: The role of psychological safety climate.

Exploitation and exploration climates’ influence on performance and creativity: Diminishing returns as function of self-efficacy (2015)
Journal Article
Hirst, G., van Knippenberg, D., Zhou, Q., Zhu, C., & Tsai, P. (2018). Exploitation and exploration climates’ influence on performance and creativity: Diminishing returns as function of self-efficacy. Journal of Management, 44(3), 870-891. https://doi.org/10.1177/0149206315596814

In response to calls for multilevel research examining individual and meso-level processes to understand how exploitation and exploration dynamics play out in teams, we propose that individual in-role performance (cf. exploitation) and creativity (cf... Read More about Exploitation and exploration climates’ influence on performance and creativity: Diminishing returns as function of self-efficacy.