Promoting Better Public Services leadership: an appreciative critique

Jackson, Brad; Jones, Owain Smolovic

Abstract

The authors of the Better Public Services Advisory Group Report (the BPS report) have concluded in a refreshingly unequivocal way that, in order to create ‘a public service and state sector that is achieving value-for-money, is innovative, provides high-quality services and manages change effectively’, the task with which they were charged to investigate, ‘the single most critical driver of successful change is leadership’ (Better Public Services Advisory Group (BPSAG), 2011, pp.3, 53).

Citation

Jackson, B., & Jones, O. S. (2012). Promoting Better Public Services leadership: an appreciative critique. Policy Quarterly, 8(3), 34-41. https://doi.org/10.26686/pq.v8i3.4423

• Journal Article Type: Article
• Online Publication Date: Aug 1, 2012
• Publication Date: 2012
• Deposit Date: Jan 7, 2024
• Journal: Policy Quarterly
• Electronic ISSN: 2324-1101
• Peer Reviewed: Peer Reviewed
• Volume: 8
• Issue: 3
• Pages: 34-41
• DOI: https://doi.org/10.26686/pq.v8i3.4423
• Public URL: https://durham-repository.worktribe.com/output/2116049
• Additional Information: This article is free to read via https://doi.org/10.26686/pq.v8i3.4423