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Promoting Better Public Services leadership: an appreciative critique

Jackson, Brad; Jones, Owain Smolovic


Brad Jackson


The authors of the Better Public Services Advisory Group Report (the BPS report) have concluded in a refreshingly unequivocal way that, in order to create ‘a public service and state sector that is achieving value-for-money, is innovative, provides high-quality services and manages change effectively’, the task with which they were charged to investigate, ‘the single most critical driver of successful change is leadership’ (Better Public Services Advisory Group (BPSAG), 2011, pp.3, 53).


Jackson, B., & Jones, O. S. Promoting Better Public Services leadership: an appreciative critique. Policy Quarterly, 8(3), 34-41.

Journal Article Type Article
Online Publication Date Aug 1, 2012
Deposit Date Jan 7, 2024
Journal Policy Quarterly
Electronic ISSN 2324-1098
Peer Reviewed Peer Reviewed
Volume 8
Issue 3
Pages 34-41
Public URL
Additional Information This article is free to read via