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Addressing the information needs of informal carers in Malawi: a healthcare intervention based on co-creation

Zamani, Efpraxia D.; Sbaffi, Laura; Kalua, Khumbo

Authors

Laura Sbaffi

Khumbo Kalua



Abstract

Purpose
The aim of this study was to address the unmet information needs of Malawian informal carers. We report on a three-year project which we co-created with informal carers, medical doctors and NGOs with the view to disseminate health advisory messages.

Design/methodology/approach
This study was developed on the principles of co-production. The impact of our health advisory messaging approach was assessed through observations and questionnaire-based surveys for quality, clarity and usefulness.

Findings
The messages were disseminated beyond the local support groups and reached a much wider community via word of mouth. The messages also led to short and medium term benefits for informal carers and their loved ones.

Originality/value
Our findings highlight the importance of understanding the contextual conditions of informal caring and that of co-producing interventions with the people these aim to benefit.

Citation

Zamani, E. D., Sbaffi, L., & Kalua, K. (2024). Addressing the information needs of informal carers in Malawi: a healthcare intervention based on co-creation. Journal of Documentation, 80(1), 131-157. https://doi.org/10.1108/jd-12-2022-0264

Journal Article Type Article
Acceptance Date May 19, 2023
Online Publication Date Jun 19, 2023
Publication Date Jan 2, 2024
Deposit Date Aug 15, 2023
Journal Journal of Documentation
Print ISSN 0022-0418
Publisher Emerald
Peer Reviewed Peer Reviewed
Volume 80
Issue 1
Pages 131-157
DOI https://doi.org/10.1108/jd-12-2022-0264
Keywords Library and Information Sciences; Information Systems
Public URL https://durham-repository.worktribe.com/output/1717998
Related Public URLs https://eprints.whiterose.ac.uk/199719/