Interrelationships of risks faced by third party logistics service providers: A DEMATEL based approach

Govindan, K.; Chaudhuri, A.

Abstract

This paper analyses the interrelationships between risks faced by third party logistics service providers (3PLs) in relation to one of its customers using DEMATEL. Novel analysis of both within and between risk categories and generation of threshold value to prioritize risks generate useful insights. Results show that arms-length relationship between the customer and the 3PLs has strong influence on other risks and there is a need for collaborative relationships between 3PLs and its customers. Moreover, analysis indicates that the 3PLs need to improve internal processes related to quality management, flexibility of its operations and also geographical coverage of their services.

Citation

Govindan, K., & Chaudhuri, A. (2016). Interrelationships of risks faced by third party logistics service providers: A DEMATEL based approach. Transportation Research Part E: Logistics and Transportation Review, 90, 177-195. https://doi.org/10.1016/j.tre.2015.11.010

• Journal Article Type: Article
• Acceptance Date: Nov 18, 2015
• Online Publication Date: Jan 12, 2016
• Publication Date: Jun 30, 2016
• Deposit Date: Sep 14, 2019
• Publicly Available Date: Sep 19, 2019
• Journal: Transportation Research Part E: Logistics and Transportation Review
• Print ISSN: 1366-5545
• Publisher: Elsevier
• Peer Reviewed: Peer Reviewed
• Volume: 90
• Pages: 177-195
• DOI: https://doi.org/10.1016/j.tre.2015.11.010
• Public URL: https://durham-repository.worktribe.com/output/1292119