Contextualising the role of external partnerships to innovate the core and enabling processes of an organisation: A resource and knowledge-based view

Fernandes, Kiran Jude; Milewski, Simon; Chaudhuri, Atanu; Xiong, Yu

Abstract

The knowledge-based view (KBV) theory argues that organisations gain a competitive advantage by adopting strategies to capitalise on their knowledge resources, e.g., organisational culture, managerial decision-making and innovative new processes. Large organisations partner with external technology suppliers to develop such technology-driven processes. However, within the context of large organisations, there remains a lack of insight into the motivation and structures of how and why large organisations collaborate with external partners to create such technology-driven processes. To explore the identified problem of understanding the collaborating mechanisms that contribute to technology-driven process innovation in large manufacturing organisations, we analyse and develop inductive concepts using multiple data points. Our research illustrates that external technology partners act as a mediating influence in process-innovation projects by contributing to the capabilities or capacity of an organisation.

Citation

Fernandes, K. J., Milewski, S., Chaudhuri, A., & Xiong, Y. (2022). Contextualising the role of external partnerships to innovate the core and enabling processes of an organisation: A resource and knowledge-based view. Journal of Business Research, 144, 146-162. https://doi.org/10.1016/j.jbusres.2022.01.091

• Journal Article Type: Article
• Acceptance Date: Jan 29, 2022
• Online Publication Date: Feb 7, 2022
• Publication Date: 2022-05
• Deposit Date: Jun 1, 2022
• Publicly Available Date: Aug 8, 2023
• Journal: Journal of Business Research
• Print ISSN: 0148-2963
• Publisher: Elsevier
• Peer Reviewed: Peer Reviewed
• Volume: 144
• Pages: 146-162
• DOI: https://doi.org/10.1016/j.jbusres.2022.01.091
• Public URL: https://durham-repository.worktribe.com/output/1203165