Professor Atanu Chaudhuri atanu.chaudhuri@durham.ac.uk
Professor
Professor Atanu Chaudhuri atanu.chaudhuri@durham.ac.uk
Professor
M. Bhatia
Y. Kayikci
Professor Kieran Fernandes k.j.fernandes@durham.ac.uk
Professor
S. FossoWamba
The implementation of blockchain technology holds promise for improving social sustainability and minimizing risks across the supply chain. A theory-driven analysis of how blockchain implementation affects social sustainability and minimizes risks (outcomes), is missing in the supply chain management literature. In particular, the role of technology service providers in meeting these outcomes is unknown. This research addresses these gaps by identifying the outcome-based and behavioural mechanisms needed to generate social sustainability and to reduce risks through blockchain projects using agency theory as the theoretical lens. We conduct in-depth interviews with key stakeholders for four blockchain implementation projects to answer these questions. We identify that developing user-friendly applications, developing secure digital payment systems, providing support for suppliers and farmers, and adapting to local conditions as the key outcome-based mechanisms. Educating and engaging with customers, and building local relationships are found to be the key behavioural mechanisms needed to improve social sustainability and minimize risks using blockchain. Finally, we compare the cases and develop propositions.
Chaudhuri, A., Bhatia, M., Kayikci, Y., Fernandes, K., & FossoWamba, S. (2023). Improving social sustainability and reducing supply chain risks through blockchain implementation: role of outcome and behavioural mechanisms. Annals of Operations Research, 327, 401–433. https://doi.org/10.1007/s10479-021-04307-6
Journal Article Type | Article |
---|---|
Acceptance Date | Sep 28, 2021 |
Online Publication Date | Oct 26, 2021 |
Publication Date | 2023-08 |
Deposit Date | Oct 5, 2021 |
Publicly Available Date | Oct 26, 2022 |
Journal | Annals of Operations Research |
Print ISSN | 0254-5330 |
Electronic ISSN | 1572-9338 |
Publisher | Springer |
Peer Reviewed | Peer Reviewed |
Volume | 327 |
Pages | 401–433 |
DOI | https://doi.org/10.1007/s10479-021-04307-6 |
Public URL | https://durham-repository.worktribe.com/output/1232201 |
Accepted Journal Article
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Copyright Statement
This is a post-peer-review, pre-copyedit version of a journal article published in Annals of Operations Research. The final authenticated version is available online at: https://doi.org/10.1007/s10479-021-04307-6
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