Skip to main content

Research Repository

Advanced Search

The role of operations and supply chains in mitigating social disruptions caused by COVID-19: a stakeholder dynamic capabilities view

Devi, Yashoda; Srivastava, Abhishek; Koshta, Nitin; Chaudhuri, Atanu

The role of operations and supply chains in mitigating social disruptions caused by COVID-19: a stakeholder dynamic capabilities view Thumbnail


Authors

Yashoda Devi

Abhishek Srivastava

Nitin Koshta



Abstract

Purpose: The disruption caused by COVID-19 exhorts to reiterate the role of operations and supply chain management (OSCM) in achieving social sustainability. Therefore, the present study aims to develop a conceptual understanding of the OSCM ecosystem's role in enabling the world to accelerate towards social sustainability. Design/methodology/approach: The study uses the integrative review method to achieve the stated objectives. The study first identifies the societal disruptions caused by COVID-19. Then based on dynamic capabilities (DC) theory, stakeholder theory and real-life examples, the study puts forward the stakeholder dynamic capabilities (SDC) view as an approach to overcome these social challenges. Findings: Taking the SDC view, the study identified ten social challenges aggravated by the COVID-19. Response actions for OSCM have been proposed to mitigate these challenges. Research limitations/implications: The pandemic has brought new challenges to the OSCM to achieve social sustainability. Therefore, the study's proposed response actions aim to assist OSCM managers in leveraging their expertise to do good for society and create a better world. Moreover, the study also provides avenues for future research on the topic. Originality/value: Based on the SDC view, the study attempts to conceptualise social sustainability for OSCM during a pandemic. The SDC view helps capture internal and external social challenges emerging due to COVID-19 and utilise firms' capabilities to overcome these challenges.

Citation

Devi, Y., Srivastava, A., Koshta, N., & Chaudhuri, A. (2023). The role of operations and supply chains in mitigating social disruptions caused by COVID-19: a stakeholder dynamic capabilities view. The International Journal of Logistics Management, 34(4), 1219-1244. https://doi.org/10.1108/ijlm-04-2021-0235

Journal Article Type Article
Acceptance Date Oct 14, 2021
Online Publication Date Nov 5, 2021
Publication Date Jun 22, 2023
Deposit Date Jan 14, 2022
Publicly Available Date Jan 14, 2022
Journal International Journal of Logistics Management, The
Print ISSN 0957-4093
Publisher Emerald
Peer Reviewed Peer Reviewed
Volume 34
Issue 4
Pages 1219-1244
DOI https://doi.org/10.1108/ijlm-04-2021-0235
Public URL https://durham-repository.worktribe.com/output/1218451

Files

Accepted Journal Article (1.2 Mb)
PDF

Publisher Licence URL
http://creativecommons.org/licenses/by-nc/4.0/

Copyright Statement
This author accepted manuscript is deposited under a Creative Commons Attribution Non-commercial 4.0 International (CC BY-NC) licence. This means that anyone may distribute, adapt, and build upon the work for non-commercial purposes, subject to full attribution. If you wish to use this manuscript for commercial purposes, please contact permissions@emerald.com






You might also like



Downloadable Citations