The role of the capability, opportunity, and motivation of firms for using human resource analytics to monitor employee performance: A multi‐level analysis of the organisational, market, and country context

Bechter, Barbara; Brandl, Bernd; Lehr, Alex

Abstract

The digitalisation of business processes has led to the availability of (big) data which increasingly allows firms to analyse their workforce using HR analytics. On the basis of a cross-national multi-level analysis and a data set that covers more than 20,000 firms in all member states of the European Union we investigate the reasons why some firms make use of human resource (HR) analytics to monitor employee performance while others refrain from doing so. We show that the use of HR analytics depends upon firm characteristics as well as contextual factors. In terms of firm characteristics, we find that firms require the structural and managerial capability to make use of HR analytics. For contextual factors, our findings show that some market factors motivate firms to make use of HR analytics while the institutional, that is, juridico-political, and cultural environment in which firms are embedded influences firms' opportunities to use HR analytics.

Citation

Bechter, B., Brandl, B., & Lehr, A. (2022). The role of the capability, opportunity, and motivation of firms for using human resource analytics to monitor employee performance: A multi‐level analysis of the organisational, market, and country context. New Technology, Work and Employment, 37(3), 398-424. https://doi.org/10.1111/ntwe.12239

• Journal Article Type: Article
• Acceptance Date: Mar 23, 2022
• Online Publication Date: Apr 7, 2022
• Publication Date: 2022-11
• Deposit Date: May 31, 2022
• Publicly Available Date: Feb 1, 2023
• Journal: New Technology, Work and Employment
• Print ISSN: 0268-1072
• Electronic ISSN: 1468-005X
• Publisher: Wiley
• Peer Reviewed: Peer Reviewed
• Volume: 37
• Issue: 3
• Pages: 398-424
• DOI: https://doi.org/10.1111/ntwe.12239
• Public URL: https://durham-repository.worktribe.com/output/1204660