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Measuring design process agility for the single company product development

Lomas, CDW; Wilkinson, J; Maropoulos, PG; Matthews, PC


CDW Lomas

J Wilkinson

PG Maropoulos


H Andersin

A Verma


This paper seeks to explore the way in which agility across the product development process may be measured using a previously defined measure of agility: Key Agility Index. It is a fact that very few companies keep accurate records of project timings and the delays caused by unpredictable events. The classification of unexpected events for two case studies is explored, based on a previously defined classification system of trivial; minor; major and fatal events. The case studies show how empirical qualitative data regarding project timings and unexpected events can be gathered through expert interview and can be used with the Key Agility Index to provide a realistic and practical measure of agility.


process. In H. Andersin, & A. Verma (Eds.),

Conference Name 9th International Conference on Agile Manufacturing
Conference Location Norfolk, VA (USA)
Publication Date 2006-08
Keywords Agility, Measurement, Performance Metrics, Expert Interview, Qualitative Data
Public URL