Measuring design process agility for the single company product development
process

Lomas, CDW; Wilkinson, J; Maropoulos, PG; Matthews, PC

Abstract

This paper seeks to explore the way in which agility across the product development process may be measured using a previously defined measure of agility: Key Agility Index. It is a fact that very few companies keep accurate records of project timings and the delays caused by unpredictable events. The classification of unexpected events for two case studies is explored, based on a previously defined classification system of trivial; minor; major and fatal events. The case studies show how empirical qualitative data regarding project timings and unexpected events can be gathered through expert interview and can be used with the Key Agility Index to provide a realistic and practical measure of agility.

Citation

process. Presented at 9th International Conference on Agile Manufacturing, Norfolk, VA (USA)

• Presentation Conference Type: Conference Paper (published)
• Conference Name: 9th International Conference on Agile Manufacturing
• Publication Date: 2006-08
• Keywords: Agility, Measurement, Performance Metrics, Expert Interview, Qualitative Data
• Public URL: https://durham-repository.worktribe.com/output/1161330