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A nonparametric predictive method for queues. (2003)
Journal Article
Coolen, F., & Coolen-Schrijner, P. (2003). A nonparametric predictive method for queues. European Journal of Operational Research, 145(2), 425-442. https://doi.org/10.1016/s0377-2217%2802%2900179-0

This paper presents a novel statistical approach to queues. Instead of studying characteristics of an assumed parametric stochastic model, the method uses information in the form of observed service times per queue and, while adding a minimum of addi... Read More about A nonparametric predictive method for queues..