Public service outsourcing: the implications of ‘known unknowns’ and ‘unknown unknowns’ for accountability and policymaking
(2019)
Journal Article
Eckersley, P., & Ferry, L. (2020). Public service outsourcing: the implications of ‘known unknowns’ and ‘unknown unknowns’ for accountability and policymaking. Public Money & Management, 40(1), 72-80. https://doi.org/10.1080/09540962.2019.1660096
Outsourcing is difficult to define and trickier to measure. Despite transparency and procurement requirements, there are no comprehensive datasets detailing the extent to which English councils have contracted-out service provision. This lack of info... Read More about Public service outsourcing: the implications of ‘known unknowns’ and ‘unknown unknowns’ for accountability and policymaking.