Accommodating Practices During Episodes of Disillusionment with Mobile IT
(2019)
Journal Article
Zamani, E. D., Pouloudi, N., Giaglis, G., & Wareham, J. (2021). Accommodating Practices During Episodes of Disillusionment with Mobile IT. Information Systems Frontiers, 23(2), 453-475. https://doi.org/10.1007/s10796-019-09972-4
This study investigates how tablet users react when technology falls short of their expectations. We deploy a data/frame model to study this process and investigate resistance-related reactions and the deployment of accommodating practices at the ind... Read More about Accommodating Practices During Episodes of Disillusionment with Mobile IT.