All Outputs (2)

Challenges facing service enterprises in the global knowledge-based economy: lessons from the business services sector (2001)
Journal Article
Roberts, J. (2001). Challenges facing service enterprises in the global knowledge-based economy: lessons from the business services sector. International Journal of Services Technology and Management, 2(3/4), 402-433. https://doi.org/10.1504/ijstm.2001.001612

This paper explores the challenges arising from the increasing level of international and knowledge-based activity for services sector enterprises. The paper begins with an overview of evidence concerning the internationalisation of services before p... Read More about Challenges facing service enterprises in the global knowledge-based economy: lessons from the business services sector.

The drive to codify : Implications for the knowledge-based economy (2001)
Journal Article
Roberts, J. (2001). The drive to codify : Implications for the knowledge-based economy. Prometheus, 19(2), 99-116. https://doi.org/10.1080/08109020110050003

This paper critically explores the forces driving the codification of knowledge, together with the implications of codification for the evolution of the knowledge-based economy. It is argued that tacit knowledge is neglected in the drive to codify wi... Read More about The drive to codify : Implications for the knowledge-based economy.