J. Roberts
Challenges facing service enterprises in the global knowledge-based economy: lessons from the business services sector
Roberts, J.
Authors
Abstract
This paper explores the challenges arising from the increasing level of international and knowledge-based activity for services sector enterprises. The paper begins with an overview of evidence concerning the internationalisation of services before proceeding to a detailed analysis of the internationalisation of firms in a number of knowledge intensive business service sectors. The paper concludes by summarising the challenges facing service enterprises in a global knowledge-based economy. The key themes that emerge from the existing research are outlined, together with the directions for future research.
Citation
Roberts, J. (2001). Challenges facing service enterprises in the global knowledge-based economy: lessons from the business services sector. International Journal of Services Technology and Management, 2(3/4), 402-433. https://doi.org/10.1504/ijstm.2001.001612
Journal Article Type | Article |
---|---|
Publication Date | Jan 1, 2001 |
Deposit Date | Mar 22, 2007 |
Journal | International Journal of Services Technology and Management |
Print ISSN | 1460-6720 |
Electronic ISSN | 1741-525X |
Publisher | Inderscience |
Peer Reviewed | Not Peer Reviewed |
Volume | 2 |
Issue | 3/4 |
Pages | 402-433 |
DOI | https://doi.org/10.1504/ijstm.2001.001612 |
Keywords | Internationalisation of services, Service enterprises, Knowledge-based economy, Business services. |
Public URL | https://durham-repository.worktribe.com/output/1601646 |
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