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Assessing the impact of digital transformation capability for international market growth: the role of leadership support

Joshi, Yatish; Chatterjee, Sheshadri; Chaudhuri, Ranjan; Shams, S. M. Riad; Apostolidis, Chrysostomos

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Authors

Yatish Joshi

Sheshadri Chatterjee

Ranjan Chaudhuri

S. M. Riad Shams



Abstract

Purpose
This study aims to examine the impact of an organization’s digital transformation capability (DTC) on its dynamic capabilities and strategic depth, which, in turn, could impact the organization’s international market growth (IMG). This study also investigates the moderating role of leadership support (LES) in using the DTC.

Design/methodology/approach
The study reviews various kinds of literature related to international marketing, dynamic capabilities, digital transformation, strategic marketing and LES. Following this, a dynamic capability view is adopted to develop a research model. This research model is later tested using partial least squares structure equation modeling with data from 385 respondents from different types of organizations.

Findings
The study demonstrates that an organization’s DTC significantly enhances its dynamic capabilities and strategic depth. LES is vital for effectively applying and leveraging DTCs since it influences the association between DTCs, competitive advantage and global marketing intelligence. The study also recognizes that strategic depth and dynamic capabilities contribute to IMG.

Research limitations/implications
The study uncovers the impacts of DTCs, influencing IMG. The study also provides valuable insights regarding the role of leadership in effectively leveraging the organization’s DTCs. It suggests the organization’s management should invest in improving DTC.

Originality/value
This study contributes to the prevailing literature on DTC, leadership and IMG. The study highlights the importance of DTC and how it impacts more established capabilities and leads to IMG of the organization. Further, this study is also unique as it establishes the importance of LES in leveraging the maximum benefits of the DTC.

Citation

Joshi, Y., Chatterjee, S., Chaudhuri, R., Shams, S. M. R., & Apostolidis, C. (online). Assessing the impact of digital transformation capability for international market growth: the role of leadership support. International Marketing Review, https://doi.org/10.1108/IMR-03-2024-0100

Journal Article Type Article
Acceptance Date Oct 14, 2024
Online Publication Date Nov 14, 2024
Deposit Date Oct 16, 2024
Publicly Available Date Nov 22, 2024
Journal International Marketing Review
Print ISSN 0265-1335
Publisher Emerald
Peer Reviewed Peer Reviewed
DOI https://doi.org/10.1108/IMR-03-2024-0100
Public URL https://durham-repository.worktribe.com/output/2959843
This output contributes to the following UN Sustainable Development Goals:

SDG 8 - Decent Work and Economic Growth

Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all

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