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The internal accountability dynamic of UK service clubs: towards (more) intelligent accountability?

Yates, David; Gebreiter, Florian; Lowe, Alan

Authors

David Yates

Alan Lowe



Abstract

This paper explores the nature of internal accountability within service organisations. The study adopts a cross-sectional approach, with the three largest service organisations in the world selected along with Round Table International, a popular service organisation in the UK. This paper utilises Roberts’ framework of individualising/hierarchical and socialising/intelligent forms of accountability, with socialising forms of accountability dominating accountable space within service clubs. The presence of a more “intelligent accountability” dynamic at grassroots level is then considered. This paper concludes with avenues for development of more intelligent accountability within service organisations, along with further research opportunities.

Citation

Yates, D., Gebreiter, F., & Lowe, A. (2019). The internal accountability dynamic of UK service clubs: towards (more) intelligent accountability?. Accounting Forum, 43(1), 161 – 192. https://doi.org/10.1080/01559982.2019.1589907

Journal Article Type Article
Acceptance Date Nov 23, 2018
Online Publication Date Apr 16, 2019
Publication Date 2019
Deposit Date Sep 20, 2024
Journal Accounting Forum
Print ISSN 0155-9982
Electronic ISSN 1467-6303
Publisher Taylor and Francis Group
Peer Reviewed Peer Reviewed
Volume 43
Issue 1
Pages 161 – 192
DOI https://doi.org/10.1080/01559982.2019.1589907
Public URL https://durham-repository.worktribe.com/output/2860387
Other Repo URL https://publications.aston.ac.uk/id/eprint/37915/