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An Overarching Conceptual Framework for ICT-enabled Responsive Governance

Tiwari, Amit Anand; Gupta, Samrat; Zamani, Efpraxia D.; Mittal, Neeraj; Agarwal, Renu


Amit Anand Tiwari

Samrat Gupta

Neeraj Mittal

Renu Agarwal


Over the recent years, responsiveness has gained importance as it is a critical element of public governance processes and acts as a driving factor for supporting the achievement of governance objectives, especially in the implementation phases. In this study, we identify the knowledge gaps in the realm of responsive governance based on a systematic literature review. Based on our analysis, we propose a conceptual framework of major building blocks (input, process and outcomes) for the development and implementation of responsive governance at the local, regional and national levels of administrative hierarchy.


Tiwari, A. A., Gupta, S., Zamani, E. D., Mittal, N., & Agarwal, R. (2023). An Overarching Conceptual Framework for ICT-enabled Responsive Governance. Information Systems Frontiers,

Journal Article Type Article
Acceptance Date Jun 11, 2023
Online Publication Date Jun 29, 2023
Publication Date 2023
Deposit Date Aug 15, 2023
Publicly Available Date Jun 30, 2024
Journal Information Systems Frontiers
Print ISSN 1387-3326
Electronic ISSN 1572-9419
Publisher Springer
Peer Reviewed Peer Reviewed
Keywords Computer Networks and Communications; Information Systems; Theoretical Computer Science; Software
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