An Overarching Conceptual Framework for ICT-enabled Responsive Governance

Tiwari, Amit Anand; Gupta, Samrat; Zamani, Efpraxia D.; Mittal, Neeraj; Agarwal, Renu

Abstract

Over the recent years, responsiveness has gained importance as it is a critical element of public governance processes and acts as a driving factor for supporting the achievement of governance objectives, especially in the implementation phases. In this study, we identify the knowledge gaps in the realm of responsive governance based on a systematic literature review. Based on our analysis, we propose a conceptual framework of major building blocks (input, process and outcomes) for the development and implementation of responsive governance at the local, regional and national levels of administrative hierarchy.

Citation

Tiwari, A. A., Gupta, S., Zamani, E. D., Mittal, N., & Agarwal, R. (2023). An Overarching Conceptual Framework for ICT-enabled Responsive Governance. Information Systems Frontiers, 26, 1161–1182. https://doi.org/10.1007/s10796-023-10415-4

• Journal Article Type: Article
• Acceptance Date: Jun 11, 2023
• Online Publication Date: Jun 29, 2023
• Publication Date: 2023
• Deposit Date: Aug 15, 2023
• Publicly Available Date: Jun 30, 2024
• Journal: Information Systems Frontiers
• Print ISSN: 1387-3326
• Electronic ISSN: 1572-9419
• Publisher: Springer
• Peer Reviewed: Peer Reviewed
• Volume: 26
• Pages: 1161–1182
• DOI: https://doi.org/10.1007/s10796-023-10415-4
• Keywords: Computer Networks and Communications; Information Systems; Theoretical Computer Science; Software
• Public URL: https://durham-repository.worktribe.com/output/1718425