J. Ward
The unspoken work of general practitioner receptionists: A re-examination of emotion management in primary care.
Ward, J.; McMurray, R.
Authors
R. McMurray
Citation
Ward, J., & McMurray, R. (2011). The unspoken work of general practitioner receptionists: A re-examination of emotion management in primary care. Social Science & Medicine, 72(10), 1583-1587. https://doi.org/10.1016/j.socscimed.2011.03.019
| Journal Article Type | Article |
|---|---|
| Publication Date | 2011-05 |
| Deposit Date | Jun 13, 2011 |
| Journal | Social science and medicine |
| Print ISSN | 0277-9536 |
| Electronic ISSN | 0277-9536 |
| Publisher | Elsevier |
| Volume | 72 |
| Issue | 10 |
| Pages | 1583-1587 |
| DOI | https://doi.org/10.1016/j.socscimed.2011.03.019 |
| Public URL | https://durham-repository.worktribe.com/output/1507725 |
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