J. Ward
The unspoken work of general practitioner receptionists: A re-examination of emotion management in primary care.
Ward, J.; McMurray, R.
Authors
R. McMurray
Citation
Ward, J., & McMurray, R. (2011). The unspoken work of general practitioner receptionists: A re-examination of emotion management in primary care. Social Science & Medicine, 72(10), 1583-1587. https://doi.org/10.1016/j.socscimed.2011.03.019
| Journal Article Type | Article |
|---|---|
| Publication Date | 2011-05 |
| Deposit Date | Jun 13, 2011 |
| Journal | Social science and medicine |
| Print ISSN | 0277-9536 |
| Electronic ISSN | 0277-9536 |
| Publisher | Elsevier |
| Volume | 72 |
| Issue | 10 |
| Pages | 1583-1587 |
| DOI | https://doi.org/10.1016/j.socscimed.2011.03.019 |
| Public URL | https://durham-repository.worktribe.com/output/1507725 |
You might also like
“Why would you want to do that?” : defining emotional dirty work
(2014)
Journal Article
Encouraging the managerial imagination: ethnography, smart phones and novel ways of seeing
(2014)
Journal Article
Downloadable Citations
About Durham Research Online (DRO)
Administrator e-mail: dro.admin@durham.ac.uk
This application uses the following open-source libraries:
SheetJS Community Edition
Apache License Version 2.0 (http://www.apache.org/licenses/)
PDF.js
Apache License Version 2.0 (http://www.apache.org/licenses/)
Font Awesome
SIL OFL 1.1 (http://scripts.sil.org/OFL)
MIT License (http://opensource.org/licenses/mit-license.html)
CC BY 3.0 ( http://creativecommons.org/licenses/by/3.0/)
Powered by Worktribe © 2024
Advanced Search