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Forgiveness in leader–member exchange relationships: Mediating and moderating mechanisms

Radulovic, A.B.; Thomas, G.; Epitropaki, O.; Legood, A.

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Authors

A.B. Radulovic

G. Thomas

A. Legood



Abstract

Guided by the relationship science literature, we developed and tested a model of forgiveness in LMX relationships across three independent studies. Study 1 utilized a sample of 254 employees from eight organizations located in four countries and showed that higher quality LMX led to higher job satisfaction and subjective well-being via greater follower’s forgiveness and subsequent follower’s relational efforts. Building on Study 1, Study 2 (N = 95) adopted an experimental scenario design in order to examine the association between LMX and forgiveness as well as the moderating role of forgiveness climate. LMX was found to positively affect forgiveness and forgiveness climate was found to be a significant moderator. Study 3 was a time-lagged study that utilised a sample of 262 working professionals in the US and provided support for our hypothesized model. Overall, our three studies cast light on forgiveness processes in LMX relationships and show that forgiveness can be used as a relationship maintenance strategy that yields positive outcomes.

Citation

Radulovic, A., Thomas, G., Epitropaki, O., & Legood, A. (2019). Forgiveness in leader–member exchange relationships: Mediating and moderating mechanisms. Journal of Occupational and Organizational Psychology, 92(3), 498-534. https://doi.org/10.1111/joop.12274

Journal Article Type Article
Acceptance Date Apr 16, 2019
Online Publication Date May 15, 2019
Publication Date Sep 30, 2019
Deposit Date May 1, 2019
Publicly Available Date May 15, 2020
Journal Journal of Occupational and Organizational Psychology
Print ISSN 0963-1798
Publisher Wiley
Peer Reviewed Peer Reviewed
Volume 92
Issue 3
Pages 498-534
DOI https://doi.org/10.1111/joop.12274
Public URL https://durham-repository.worktribe.com/output/1331967

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Copyright Statement
This is the accepted version of the following article: Radulovic, A.B., Thomas, G., Epitropaki, O. & Legood, A. (2019). Forgiveness in Leader-Member Exchange (LMX) Relationships: Mediating and Moderating Mechanisms. Journal of Occupational and Organizational Psychology 92(3): 498-534, which has been published in final form at https://doi.org/10.1111/joop.12274. This article may be used for non-commercial purposes in accordance With Wiley Terms and Conditions for self-archiving.





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