The ethical and social implications of personalization technologies for e-learning

Ashman, Helen; Brailsford, Tim; Cristea, A.I.; Sheng, Quan Z.; Stewart, Craig; Toms, Elaine G.; Wade, Vincent

Abstract

Personalization in information systems can be considered beneficial but also ethically and socially harmful. Like many other technologies, the uptake of personalization has been rapid, with inadequate consideration given to its effects. Personalization in e-learning systems also has potential for both harmful and beneficial outcomes, but less is known about its effects. The ethical and social hazards include privacy compromise, lack of control, reduced individual capability, and the commodification of education. Personalization is appearing in many systems already; thus, these hazards may already be occurring. Solutions, more research and community discussion of the issues are needed.

Citation

Ashman, H., Brailsford, T., Cristea, A., Sheng, Q. Z., Stewart, C., Toms, E. G., & Wade, V. (2014). The ethical and social implications of personalization technologies for e-learning. Information and Management, 51(6), 819-832. https://doi.org/10.1016/j.im.2014.04.003

• Journal Article Type: Article
• Acceptance Date: Apr 22, 2014
• Online Publication Date: May 2, 2014
• Publication Date: May 2, 2014
• Deposit Date: Jul 11, 2018
• Publicly Available Date: Jul 31, 2018
• Journal: Information and Management
• Print ISSN: 0378-7206
• Electronic ISSN: 1872-7530
• Publisher: Elsevier
• Peer Reviewed: Peer Reviewed
• Volume: 51
• Issue: 6
• Pages: 819-832
• DOI: https://doi.org/10.1016/j.im.2014.04.003
• Public URL: https://durham-repository.worktribe.com/output/1326268
• Related Public URLs: http://wrap.warwick.ac.uk/63595/