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The ethical and social implications of personalization technologies for e-learning

Ashman, Helen; Brailsford, Tim; Cristea, A.I.; Sheng, Quan Z.; Stewart, Craig; Toms, Elaine G.; Wade, Vincent

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Authors

Helen Ashman

Tim Brailsford

Quan Z. Sheng

Elaine G. Toms

Vincent Wade



Abstract

Personalization in information systems can be considered beneficial but also ethically and socially harmful. Like many other technologies, the uptake of personalization has been rapid, with inadequate consideration given to its effects. Personalization in e-learning systems also has potential for both harmful and beneficial outcomes, but less is known about its effects. The ethical and social hazards include privacy compromise, lack of control, reduced individual capability, and the commodification of education. Personalization is appearing in many systems already; thus, these hazards may already be occurring. Solutions, more research and community discussion of the issues are needed.

Citation

Ashman, H., Brailsford, T., Cristea, A., Sheng, Q. Z., Stewart, C., Toms, E. G., & Wade, V. (2014). The ethical and social implications of personalization technologies for e-learning. Information and Management, 51(6), 819-832. https://doi.org/10.1016/j.im.2014.04.003

Journal Article Type Article
Acceptance Date Apr 22, 2014
Online Publication Date May 2, 2014
Publication Date May 2, 2014
Deposit Date Jul 11, 2018
Publicly Available Date Jul 31, 2018
Journal Information and Management
Print ISSN 0378-7206
Publisher Elsevier
Peer Reviewed Peer Reviewed
Volume 51
Issue 6
Pages 819-832
DOI https://doi.org/10.1016/j.im.2014.04.003
Public URL https://durham-repository.worktribe.com/output/1326268
Related Public URLs http://wrap.warwick.ac.uk/63595/

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