Constructive interaction : a method for studying human-computer-human interaction.

O'Malley, C.; Draper, S.W.; Riley, M.S.

Abstract

In this paper we describe a promising technique for studying human-machine interaction (HMI) called Constructive Interaction. We describe two pilot studies from a set which explores its application to HMI. Constructive Interaction was developed by Naomi Miyake. It consists essentially of recording sessions with two participants who are discussing some topic which they do not fully understand, in the hope of sharing their knowledge and arriving at a fuller understanding. Miyake was interested in what was revealed about the underlying schemas of the participants and how new schemas can originate in an interaction between two people. We are interested in what this basic situation can offer for the study of HMI.

Citation

O'Malley, C., Draper, S., & Riley, M. (1985). Constructive interaction : a method for studying human-computer-human interaction. In Interact '84, Proceedings of the IFIP Conference (269-274)

• Conference Name: Interact '84, Proceedings of the IFIP Conference
• Publication Date: 1985
• Deposit Date: Aug 15, 2018
• Pages: 269-274
• Book Title: Interact '84, Proceedings of the IFIP Conference