All Outputs (23)

Analysing Social Work Communication: Discourse in Practice (2014)
Book
Hall, C., Juhila, K., Matarese, M., & van Nijnatten, C. (Eds.). (2014). Analysing Social Work Communication: Discourse in Practice. Routledge

With communication and relationships at the core of social work, this book reveals the way it is foremost a practice that becomes reality in dialogue, illuminating some of the profession’s key dilemmas. Applied discourse studies illustrate the import... Read More about Analysing Social Work Communication: Discourse in Practice.

Inter-professional electronic documents and child health: A study of persisting non-electronic communication in the use of electronic documents (2012)
Journal Article
Saario, S., Hall, C., & Peckover, S. (2012). Inter-professional electronic documents and child health: A study of persisting non-electronic communication in the use of electronic documents. Social Science & Medicine, 75(12), 2207-2214. https://doi.org/10.1016/j.socscimed.2012.08.019

Information and communication technologies are widely used in health and social care settings to replace previous means of record keeping, assessment and communication. Commentary on the strengths and weaknesses of such systems abound, thus it is use... Read More about Inter-professional electronic documents and child health: A study of persisting non-electronic communication in the use of electronic documents.

Pursing Trust in Child Protection Meetings: Familiarization and Informality (2012)
Book Chapter
Hall, C., Mäkitalo, Å., Slembrouck, S., & Doherty, P. (2012). Pursing Trust in Child Protection Meetings: Familiarization and Informality. In C. Candlin, & J. Crichton (Eds.), Discourses of trust (100-118). Palgrave Macmillan

e-Solutions to Sharing Information in Child Protection: the Rise and Fall of ContactPoint (2012)
Book Chapter
Hall, C., Peckover, S., & White, S. (2012). e-Solutions to Sharing Information in Child Protection: the Rise and Fall of ContactPoint. In N. Thrift, A. Tickell, S. Woolgar, & W. Rupp (Eds.), Globalization in practice. Oxford University Press

Trust, risk and the (mis)management of contingency and discretion through new information technologies in children’s services (2012)
Journal Article
Pithouse, A., Broadhurst, K., Hall, C., Peckover, S., Wastell, D., & White, S. (2012). Trust, risk and the (mis)management of contingency and discretion through new information technologies in children’s services. Journal of Social Work, 12(2), 158-178. https://doi.org/10.1177/1468017310382151

Summary: While UK social work’s core purpose in children’s services continues to invoke the ready virtues of universal care, protection from significant harm and a child rights led approach as foundational to effective intervention, there is a ‘real-... Read More about Trust, risk and the (mis)management of contingency and discretion through new information technologies in children’s services.

Family support and home visiting: understanding communication, 'good practice' and interactional skills (2011)
Book Chapter
Slembrouck, S., & Hall, C. (2011). Family support and home visiting: understanding communication, 'good practice' and interactional skills. In C. Candlin, & S. Sarangi (Eds.), Handbook of communication in organisations and professions (481-498). Mouton de Gruyter

Social work in the laboratory: using microworlds for practice research (2011)
Journal Article
Wastell, D., Peckover, S., White, S., Broadhurst, K., Hall, C., & Pithouse, A. (2011). Social work in the laboratory: using microworlds for practice research. The British Journal of Social Work, 41(4), 744-760. https://doi.org/10.1093/bjsw/bcr014

In cognitive ergonomics, laboratory experimentation using computer-based simulations (microworlds) has played a significant role in understanding human decision making and reasoning. In this paper, we describe the design and deployment of a social wo... Read More about Social work in the laboratory: using microworlds for practice research.

Interviewing parents of children in care: perspectives, discourse and accountability (2011)
Journal Article
Hall, C., & Slembrouck, S. (2011). Interviewing parents of children in care: perspectives, discourse and accountability. Children and Youth Services Review, 33(3), 457-465. https://doi.org/10.1016/j.childyouth.2010.06.016

The ‘parental perspective’ in child care work is a matter of concern and is actively solicited by practitioners, managers, policymakers and researchers for differing reasons. This paper argues that the search for such a stable “parental perspective”... Read More about Interviewing parents of children in care: perspectives, discourse and accountability.

The Fallacy of Formalisation: Practice Makes Process in the Assessment of Risks to Children (2011)
Book Chapter
Peckover, S., Wastell, D., White, S., Broadhurst, K., Hall, C., & Pithouse, A. (2011). The Fallacy of Formalisation: Practice Makes Process in the Assessment of Risks to Children. In H. Kemshall, & B. Wilkinson (Eds.), Good practice in assessing risk : current knowledge, issues and approaches (84-101). Jessica Kingsley

When policy o’erleaps itself: The ‘tragic tale’ of the Integrated Children’s System (2010)
Journal Article
White, S., Wastell, D., Broadhurst, K., & Hall, C. (2010). When policy o’erleaps itself: The ‘tragic tale’ of the Integrated Children’s System. Critical Social Policy, 30(3), 405-429. https://doi.org/10.1177/0261018310367675

Information technology plays a pivotal role in New Labour’s modernization programme. Here we report findings from a 2 year ethnographic study of the impact and origin of one such system, the Integrated Children’s System, which has been deployed in st... Read More about When policy o’erleaps itself: The ‘tragic tale’ of the Integrated Children’s System.

Child-centric Information and Communication Technology (ICT) and the fragmentation of child welfare practice in England (2010)
Journal Article
Hall, C., Parton., N., Peckover, S., & White, S. (2010). Child-centric Information and Communication Technology (ICT) and the fragmentation of child welfare practice in England. Journal of Social Policy, 39(3), 393-413. https://doi.org/10.1017/s0047279410000012

The ways in which government supports families and protects children are always a fine balance. In recent years, we suggest that this balance can be characterised increasingly as ‘child-centric’, less concerned with families and more focused on indiv... Read More about Child-centric Information and Communication Technology (ICT) and the fragmentation of child welfare practice in England.

The management of professional roles during boundary work in child welfare (2010)
Journal Article
Hall, C., Slembrouck, S., Haig, E., & Lee, A. (2010). The management of professional roles during boundary work in child welfare. International Journal of Social Welfare, 19(3), 348-357. https://doi.org/10.1111/j.1468-2397.2010.00725.x

This article examines the ways in which child welfare professionals negotiate their roles and those of other professionals in home visits with clients, in this case the parents of young children. The concept of boundary work is developed within the c... Read More about The management of professional roles during boundary work in child welfare.

Risk, Instrumentalism and the Humane Project in Social Work: Identifying the Informal Logics of Risk Management in Children's Statutory Services (2010)
Journal Article
Broadhurst, K., Hall, C., Wastell, D., White, S., & Pithouse, A. (2010). Risk, Instrumentalism and the Humane Project in Social Work: Identifying the Informal Logics of Risk Management in Children's Statutory Services. The British Journal of Social Work, 40(4), 1046-1064. https://doi.org/10.1093/bjsw/bcq011

This paper addresses growing professional discontents with the increasing formalisation of social work practice exerted through systems of risk management and audit. Drawing on an ESRC-funded study of social work practices in children's statutory ser... Read More about Risk, Instrumentalism and the Humane Project in Social Work: Identifying the Informal Logics of Risk Management in Children's Statutory Services.

Performing ‘initial assessment’: identifying the latent conditions for error at the front-door of local authority children’s services (2010)
Journal Article
Broadhurst, K., Wastell, D., White, S., Hall, C., Peckover, S., Thompson, K., …Davey., D. (2010). Performing ‘initial assessment’: identifying the latent conditions for error at the front-door of local authority children’s services. The British Journal of Social Work, 40(2), 352-370. https://doi.org/10.1093/bjsw/bcn162

This article draws attention to the faulty design elements at the front-door of children's local authority services, arguing that current attempts to increase safety, through the formalization of organizational procedures and their enactment by IT sy... Read More about Performing ‘initial assessment’: identifying the latent conditions for error at the front-door of local authority children’s services.

Accounting for the Clients’ Troublesome Behaviour in a Supported Housing Unit: Blames, Excuses and Responsibility in Professionals’ Talk (2010)
Journal Article
Juhila, K., Hall, C., & Raitakari, S. (2010). Accounting for the Clients’ Troublesome Behaviour in a Supported Housing Unit: Blames, Excuses and Responsibility in Professionals’ Talk. Journal of Social Work, 10(1), 59-79. https://doi.org/10.1177/1468017309350657

Summary: The article studies how professionals working in a Finnish supported housing unit explain the behaviour of clients which they define as troublesome in regard to rehabilitation expectations. The clients of the unit suffer from mental health a... Read More about Accounting for the Clients’ Troublesome Behaviour in a Supported Housing Unit: Blames, Excuses and Responsibility in Professionals’ Talk.

Categorizations of child “in need” and child “in need of protection” and its implications for the formulation of “deficit” parenting (2010)
Book Chapter
Hall, C., & Slembrouck, S. (2010). Categorizations of child “in need” and child “in need of protection” and its implications for the formulation of “deficit” parenting. In C. Candlin, & J. Crichton (Eds.), Discourses of deficit (63-80). Palgrave Macmillan

Whither Practice-Near Research in the Modernization Programme? Policy Blunders in Children's Services (2009)
Journal Article
White, S., Broadhurst, K., Wastell, D., Peckover, S., Hall, C., & Pithouse, A. (2009). Whither Practice-Near Research in the Modernization Programme? Policy Blunders in Children's Services. Journal of Social Work Practice, 23(4), 401-411. https://doi.org/10.1080/02650530903374945

In this article, we lament the effects of practice-distant research and associated policy initiatives on contemporary children's services in England. In the last decade, as a result of high profile inquiries into non-accidental child deaths, statutor... Read More about Whither Practice-Near Research in the Modernization Programme? Policy Blunders in Children's Services.

Communication with parents in child welfare: skills, language and interaction (2009)
Journal Article
Hall, C., & Slembrouck, S. (2009). Communication with parents in child welfare: skills, language and interaction. Child & Family Social Work, 14(4), 461-470. https://doi.org/10.1111/j.1365-2206.2009.00629.x

This paper reviews the literature on communication between professionals and parents/carers in health and social care. It notes that there is considerable research on doctor–patient communication and counselling, but much less on professionals who vi... Read More about Communication with parents in child welfare: skills, language and interaction.

The Descriptive Tyranny of the Common Assessment Form: Technologies of Categorization and Professional Practice in Child Welfare (2009)
Journal Article
White, S., Hall, C., & Peckover, S. (2009). The Descriptive Tyranny of the Common Assessment Form: Technologies of Categorization and Professional Practice in Child Welfare. The British Journal of Social Work, 39(7), 1197-1217. https://doi.org/10.1093/bjsw/bcn053

A tale of Two CAFs: the Impact of the Electronic Common Assessment Framework (2009)
Journal Article
Pithouse, A., Hall, C., Peckover, S., & White, S. (2009). A tale of Two CAFs: the Impact of the Electronic Common Assessment Framework. The British Journal of Social Work, 39(4), 599-612. https://doi.org/10.1093/bjsw/bcp020

The Common Assessment Framework (CAF) is an electronic system for assessing children and sharing information between child welfare professionals, which is at various stages of pilot and implementation in England and Wales. Research by the authors in... Read More about A tale of Two CAFs: the Impact of the Electronic Common Assessment Framework.