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All Outputs (6)

Customer Concentration, Firm R&D Investment and Moderation Effects (2024)
Journal Article
Zhao, S., He, X., Ma, B., & Zuo, W. (2025). Customer Concentration, Firm R&D Investment and Moderation Effects. Journal of Business Research, 186, Article 115009. https://doi.org/10.1016/j.jbusres.2024.115009

Building on resource dependence theory (RDT) and attention-based view (ABV), this research examines the impact of customer concentration on firm R&D investment and the conditional factors. We argue a firm with heavy reliance on a high number of major... Read More about Customer Concentration, Firm R&D Investment and Moderation Effects.

How and when does digitalization influence export performance? A meta-analysis of its consequences and contingencies (2024)
Journal Article
Dong, Y., He, X., & Blut, M. (2024). How and when does digitalization influence export performance? A meta-analysis of its consequences and contingencies. International Marketing Review, 41(6), 1388-1413. https://doi.org/10.1108/IMR-02-2024-0044

Purpose – This study aims to clarify the direct impact of digitalization on export performance (EP) by synthesizing previous research and testing this relationship empirically.
Furthermore, the study investigates digitalization types, contextual mo... Read More about How and when does digitalization influence export performance? A meta-analysis of its consequences and contingencies.

Exploring how big data analytics influences the degree of internationalization: The role of performance feedback, technological discontinuity, and organizational legitimacy (2024)
Book Chapter
Vu, K.-C., He, X., & Lengler, J. (in press). Exploring how big data analytics influences the degree of internationalization: The role of performance feedback, technological discontinuity, and organizational legitimacy. In V. Jafari (Ed.), Navigating Disruptions and Transformations in International Business. Palgrave Macmillan

Service quality in cloud gaming: instrument development and validation (2024)
Journal Article
Su, T., Lee, Z. W. Z., He, X., & Chan, T. (2024). Service quality in cloud gaming: instrument development and validation. Internet Research, 34(6), 2202-2231. https://doi.org/10.1108/INTR-12-2022-0954

Purpose
The global market for cloud gaming is growing rapidly. How gamers evaluate the service quality of this emerging form of cloud service has become a critical issue for both researchers and practitioners. Building on the literature on service q... Read More about Service quality in cloud gaming: instrument development and validation.