All Outputs (2)

Patient views of single number access to urgent care services (2012)
Journal Article
Brown, S., Henderson, E., Howse, J., & Rubin, G. (2012). Patient views of single number access to urgent care services. Family Practice, 29(6), 713-718. https://doi.org/10.1093/fampra/cms023

Background. In October 2009, NHS County Durham and Darlington introduced a single point of access telephone number for people requiring out-of-hours health care. We evaluated users' views and experiences of the service. Methods. We used a validated q... Read More about Patient views of single number access to urgent care services.

Development of a community-based model for respiratory care services (2012)
Journal Article
Henderson, E., & Rubin, G. (2012). Development of a community-based model for respiratory care services. BMC Health Services Research, 12(1), Article 193. https://doi.org/10.1186/1472-6963-12-193

Background: Chronic respiratory diseases are a major cause of mortality and morbidity, and represent a high chronic disease burden, which is expected to rise between now and 2020. Care for chronic diseases is increasingly located in community setting... Read More about Development of a community-based model for respiratory care services.