Carmela Barbera
Governance and accountability in reshaping public services: Open challenges and Wicked Problems of the 21st Century
Barbera, Carmela; Ferry, Laurence; Hyndman, Noel; Liguori, Mariannunziata; McCandless, Sean; Midgley, Henry
Authors
Professor Laurence Ferry laurence.ferry@durham.ac.uk
Professor
Noel Hyndman
Professor Mariannunziata Liguori mariannunziata.liguori@durham.ac.uk
Professor in Accounting
Sean McCandless
Dr Henry Midgley henry.c.midgley@durham.ac.uk
Associate Professor
Abstract
Issues of accountability are ubiquitous in public governance. Accountability connects with other concerns like legitimacy, power, citizen engagement, and new modes of service production. These issues and connections become all the more poignant given the evolving landscape of public services amidst the backdrop of 21st-century poly-crises. The pieces in this special issue explore these dynamics, particularly concerning shifting governing modes, contractual arrangements, performance management, and digitalization. New service delivery models introduce complexities beyond efficiency, impacting power dynamics and stakeholder interests. In this introductory piece, the editors introduce these issues, highlight the enduring questions from the literature informing this special issue, and introduce the 14 pieces. The editors end by reflecting on accountability’s importance through discussions of accountability for neoliberalism and performance measurement, contracting out, liberty, democracy, social equity, and human-centered public governance.
Citation
Barbera, C., Ferry, L., Hyndman, N., Liguori, M., McCandless, S., & Midgley, H. (in press). Governance and accountability in reshaping public services: Open challenges and Wicked Problems of the 21st Century. Public Administration,
Journal Article Type | Article |
---|---|
Acceptance Date | Jul 29, 2025 |
Deposit Date | Jul 31, 2025 |
Journal | Public Administration |
Print ISSN | 0033-3298 |
Electronic ISSN | 1467-9299 |
Publisher | Wiley |
Peer Reviewed | Peer Reviewed |
Public URL | https://durham-repository.worktribe.com/output/4280507 |
Publisher URL | https://onlinelibrary.wiley.com/loi/14679299 |
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This file is under embargo due to copyright reasons.
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