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Implementing the Information Pump using Accessible Technology

Matthews, PC; Chesters, PE

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PE Chesters


The Information Pump (IP) is a method for extracting high quality subjective product information from a small group of subjects. The method is based around a game environment where the subjects are awarded points for the information they supply. This game environment provides incentives and motivation for the subjects to continue to provide high quality information throughout the game thus avoiding the fatigue issues that arise with other information elicitation methods. This paper develops the original IP method into one that can be implemented with commonly available office tools (paper forms and basic computing resources). This accessible version of the IP is implemented and tested through four separate games. The game outcomes are analysed both from the game player and product developer perspectives. These results indicate a sustained subject interest throughout the process and a set of high quality and varied product evaluation statements.


Matthews, P., & Chesters, P. (2006). Implementing the Information Pump using Accessible Technology. Journal of Engineering Design, 17(6), 563-585.

Journal Article Type Article
Publication Date 2006-12
Deposit Date Aug 27, 2008
Publicly Available Date Aug 27, 2008
Journal Journal of Engineering Design
Print ISSN 0954-4828
Electronic ISSN 1466-1837
Publisher Taylor and Francis Group
Peer Reviewed Peer Reviewed
Volume 17
Issue 6
Pages 563-585
Keywords Information elicitation, Focus groups, Non-technical product evaluation, Subjective evaluation, Game theory.


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