Multiple constituencies of trust: a study of the Oman military

Redman, T.; Dietz, G.; Snape, E.; van der Borg, W

Abstract

This paper presents findings from a study of employees' multiple trust foci. Social exchange theory and the notions of conceptual and cognitive distance are used to generate hypotheses on the anticipated effects of specific trust relationships on employees' attitudinal and behavioural outcomes such as intention to quit, job satisfaction, organizational commitment and organizational citizenship behaviours. Data from Omani military personnel suggest that employees distinguish between trust in the organization, trust in their direct boss and trust in co-workers. Several important attitudinal and behavioural outcomes are predicted by these specific trust foci.

Citation

Redman, T., Dietz, G., Snape, E., & van der Borg, W. (2011). Multiple constituencies of trust: a study of the Oman military. The International Journal of Human Resource Management, 22(11), 2384-2402. https://doi.org/10.1080/09585192.2011.584402

• Journal Article Type: Article
• Publication Date: 2011
• Deposit Date: Jun 22, 2011
• Publicly Available Date: Feb 26, 2013
• Journal: International Journal of Human Resource Management
• Print ISSN: 0958-5192
• Electronic ISSN: 1466-4399
• Publisher: Taylor and Francis Group
• Peer Reviewed: Peer Reviewed
• Volume: 22
• Issue: 11
• Pages: 2384-2402
• DOI: https://doi.org/10.1080/09585192.2011.584402
• Keywords: Conceptual/cognitive distance, Multiple trust foci, Social exchange theory, Trust.
• Public URL: https://durham-repository.worktribe.com/output/1521896