Collecting patient feedback in different clinical settings: problems and solutions

Burford, B; Greco, M; Bedi, A; Morrow, G; Illing, J; Livingston, M; Kergon, C.

Abstract

Patient feedback has increasing importance in medical careers This paper describes practical issues in the collection of patient feedback Access to the clinical setting varied between hospital and GP environments Personal anxiety about hearing patients’ views was offset by its perceived value It is vital that the introduction of patient feedback is sensitive to the clinical setting and target population of doctors.

Citation

Burford, B., Greco, M., Bedi, A., Morrow, G., Illing, J., Livingston, M., & Kergon, C. (2009). Collecting patient feedback in different clinical settings: problems and solutions. The Clinical Teacher, 6(4), 259-264. https://doi.org/10.1111/j.1743-498x.2009.00316_1.x

• Journal Article Type: Article
• Publication Date: Dec 1, 2009
• Deposit Date: May 23, 2011
• Journal: Clinical Teacher
• Print ISSN: 1743-4971
• Electronic ISSN: 1743-498X
• Publisher: Wiley
• Peer Reviewed: Peer Reviewed
• Volume: 6
• Issue: 4
• Pages: 259-264
• DOI: https://doi.org/10.1111/j.1743-498x.2009.00316_1.x
• Public URL: https://durham-repository.worktribe.com/output/1509681