The Relationship between Quality Management and Product Innovation: A Systematic Review

Omari, Dacosta; Scott, Stephanie; Tsinopoulos, Christos

Abstract

The influence of quality management practices have on product innovation performance has attracted considerable scholarly attention from researchers. Yet, scholars lack consensus on how and in what ways this relationship manifests, with empirical examinations revealing mixed results across the literature. Due to the fragmented nature of the debates, a systematic review of the current debate is needed to enhance theorization and develop a research agenda. Therefore, this study draws on previous research to characterize the relationship between quality management and product innovation. While quality management is typically beneficial to product innovation, that relationship is not always positive as marginal evidence to the contrary exists. The review highlights the importance of both the organic and mechanistic elements of quality management to product innovation.

Citation

Omari, D., Scott, S., & Tsinopoulos, C. (2022, July). The Relationship between Quality Management and Product Innovation: A Systematic Review. Presented at 29th Innovation and Product Development Management Conference, Hamburg, Germany

• Presentation Conference Type: Conference Paper (published)
• Conference Name: 29th Innovation and Product Development Management Conference
• Start Date: Jul 17, 2022
• End Date: Jul 19, 2022
• Acceptance Date: Jan 28, 2022
• Publication Date: 2022
• Deposit Date: May 18, 2022
• Public URL: https://durham-repository.worktribe.com/output/1136555
• Publisher URL: https://www.xcdsystem.com/eiasm/program/wXZIX5p/index.cfm?pgid=2437