A decision aid for finding performance groups
(2012)
Journal Article
Jessop, A. (2012). A decision aid for finding performance groups. Benchmarking: An International Journal, 19(3), 325-339. https://doi.org/10.1108/14635771211242987
Purpose - Finding groups of similarly performing organizations for strategic or tactical performance comparison has typically been done by either cluster or frontier analysis. Both present problems of definition and interpretation. Given the inevitab... Read More about A decision aid for finding performance groups.