A proposal for user centered system documentation
(1983)
Presentation / Conference Contribution
O'Malley, C., Smolensky, P., Bannon, L., Conway, E., Graham, J., Sokolov, J., & Monty, M. (1983). A proposal for user centered system documentation. In CHI '83 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (282-285). https://doi.org/10.1145/800045.801627
This paper outlines a set of proposals for the development of system documentation based on an analysis of user needs. It is suggested that existing documentation is not sensitive enough to the variety of levels of user expertise, nor to the variety... Read More about A proposal for user centered system documentation.