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All Outputs (21)

‘They’ve been with me the whole journey’: temporality, emotional labour and hairdressing work (2020)
Journal Article
Harness, O., Jamie, K., & McMurray, R. (2021). ‘They’ve been with me the whole journey’: temporality, emotional labour and hairdressing work. Work, Employment and Society, 35(6), 1073-1090. https://doi.org/10.1177/0950017020955081

The role of time in organisational and relational development remains an understudied component of work and employment. In response, this article draws attention to the ways that temporality informs relations between workers and clients in service wo... Read More about ‘They’ve been with me the whole journey’: temporality, emotional labour and hairdressing work.

Consultation in the policy process: Douglasian cultural theory and the development of accounting regulation in the face of crisis (2015)
Journal Article
Linsley, R., McMurray, R., & Shrives, P. (2016). Consultation in the policy process: Douglasian cultural theory and the development of accounting regulation in the face of crisis. Public Administration, 94(4), 988-1004. https://doi.org/10.1111/padm.12212

This article employs Douglasian cultural theory to explain how policy consultations intended to secure meaningful reform can, in fact, work to reinforce the status quo. The context for this is an examination of responses to three consultations establ... Read More about Consultation in the policy process: Douglasian cultural theory and the development of accounting regulation in the face of crisis.

“Why would you want to do that?” : defining emotional dirty work (2014)
Journal Article
McMurray, R., & Ward, J. (2014). “Why would you want to do that?” : defining emotional dirty work. Human Relations, 67(9), 1123-1143. https://doi.org/10.1177/0018726714525975

This article considers how and why people work with difficult emotions. Extending Hughes’ typology of the physical, social and moral taints that constitute ‘dirty work’ the article explores the nature of a previously neglected and undefined concept,... Read More about “Why would you want to do that?” : defining emotional dirty work.

Encouraging the managerial imagination: ethnography, smart phones and novel ways of seeing (2014)
Journal Article
McMurray, R. (2014). Encouraging the managerial imagination: ethnography, smart phones and novel ways of seeing. International Journal of Work Organisation and Emotion, 6(1), 24-39. https://doi.org/10.1504/ijwoe.2014.059430

This paper invites discussion of the role, potential and limitations of employing the ethnographic lens in undergraduate management teaching as a response to growing concerns over the usefulness of critical management education. Specifically, it outl... Read More about Encouraging the managerial imagination: ethnography, smart phones and novel ways of seeing.

Tracing experiences of NHS change in England: a process philosophy perspective (2010)
Journal Article
McMurray, R. (2010). Tracing experiences of NHS change in England: a process philosophy perspective. Public Administration, 88(3), 724-740. https://doi.org/10.1111/j.1467-9299.2010.01858.x

For over three decades public services have been the subject of unprecedented change. Nowhere has this been more evident than in the English National Health Service (NHS) where despite the effort expended on change there is growing evidence that such... Read More about Tracing experiences of NHS change in England: a process philosophy perspective.

Living with neophilia: Case notes from the new NHS (2010)
Journal Article
McMurray, R. (2010). Living with neophilia: Case notes from the new NHS. Culture and Organization, 16(1), 55-71. https://doi.org/10.1080/14759550903558094

This paper considers the extent, experience and consequences of living with neophilia in the English National Health Service (NHS). Drawing on notes from an ethnographic case study of a new partnership between doctors and nurses in primary care, this... Read More about Living with neophilia: Case notes from the new NHS.

Boundary Management, Interplexity & Nostalgia: Managing Marginal Identities in Public Health Working (2008)
Journal Article
McMurray, R., & Pullen, A. (2008). Boundary Management, Interplexity & Nostalgia: Managing Marginal Identities in Public Health Working. International Journal of Public Administration, 31(9), 1058-1078. https://doi.org/10.1080/01900690801924231

This article explores identity dynamics in public health working at the level of the institutional identity ascribed to public health professionals, and the identity work that public health workers perform. Drawing on focus group research with school... Read More about Boundary Management, Interplexity & Nostalgia: Managing Marginal Identities in Public Health Working.

Dialoguing Play (notes) (2007)
Journal Article
Kane, P., Linstead, S., & McMurray, R. (2007). Dialoguing Play (notes). Ephemera, 7(2), 346-363

In 2004, Pat Kane published The Play Ethic: A Manifesto for a Different Way of Living (Macmillan), which went into mass-market paperback in September 2005. Pat’s commitment to bridging boundaries between the arts, sciences and social sciences to open... Read More about Dialoguing Play (notes).

Our reforms, our partnerships, same problems: The chronic case of the English NHS (2007)
Journal Article
McMurray, R. (2007). Our reforms, our partnerships, same problems: The chronic case of the English NHS. Public Money & Management, 27(1), 77-82. https://doi.org/10.1111/j.1467-9302.2007.00558.x

With the publication of a white paper on ‘Our Health, Our Care, Our Say’, the government reasserted its belief in the value of partnerships in delivering effective public services. Yet, despite the commitment, perpetual organizational reform will con... Read More about Our reforms, our partnerships, same problems: The chronic case of the English NHS.

From partition to partnership: managing collaboration within a curative framework for NHS care (2006)
Journal Article
McMurray, R. (2006). From partition to partnership: managing collaboration within a curative framework for NHS care. International Journal of Public Sector Management, 19(3), 238-249. https://doi.org/10.1108/09513550610658204

Purpose – Seeks to review policy and practice in the English National Health Service (NHS) to show the extent to which medically framed notions of cure act in opposition to attempts to enforce a duty of partnership in the delivery of health and socia... Read More about From partition to partnership: managing collaboration within a curative framework for NHS care.

Managing controversy through consultation: a qualitative study of communication and trust around MMR vaccination decisions (2004)
Journal Article
McMurray, R., Cheater, M., Weighall, A., Nelson, C., Schweiger, M., & Mukherjee, S. (2004). Managing controversy through consultation: a qualitative study of communication and trust around MMR vaccination decisions. British Journal of General Practice, 54(504), 520-525

Background: Controversy over the measles, mumps, and rubella (MMR) vaccine has reduced uptake, raising concerns of a future disease epidemic.Aims: To explore parents' accounts of decision making relating to the MMR vaccine controversy, identifying up... Read More about Managing controversy through consultation: a qualitative study of communication and trust around MMR vaccination decisions.

Partnerships for Health: Expanding the Public Health Nursing Role Within PCTs (2003)
Journal Article
McMurray, R., & Cheater, F. (2003). Partnerships for Health: Expanding the Public Health Nursing Role Within PCTs. Primary Health Care Research & Development, 4(1), 57-68. https://doi.org/10.1191/1463423603pc123oa

Since 1997, Labour Governments have championed partnership working as part of a commitment to develop a new public health agenda. Multidisciplinary and multiagency working have been placed at the heart of attempts to tackle widening health inequaliti... Read More about Partnerships for Health: Expanding the Public Health Nursing Role Within PCTs.

A life less ordinary: growing up and coping with congenital heart disease (2001)
Journal Article
McMurray, R., Kendall, L., Quirk, J., Parsons, J., Veldtman, G., Lewin, R., & Sloper, P. (2001). A life less ordinary: growing up and coping with congenital heart disease. Coronary health care, 5(1), 51-57. https://doi.org/10.1054/chec.2001.0112

There is growing evidence to suggest that advances in the surgical treatment of congenital heart disease should be accompanied by assessments and interventions which attend to the psychosocial needs of adolescents. As yet, these needs are imperfectly... Read More about A life less ordinary: growing up and coping with congenital heart disease.

Rehabilitation and total hip replacement: patients' perspectives on provision (2000)
Journal Article
Heaton, J., McMurray, R., Sloper, P., & Nettleton, S. (2000). Rehabilitation and total hip replacement: patients' perspectives on provision. International Journal of Rehabilitation Research, 23(12), 253-259. https://doi.org/10.1097/00004356-200023040-00001

This paper examines the effectiveness of the rehabilitation component of total hip replacement (THR). It focuses on contrasting rehabilitation regimes in two hospitals in the north of England. Using qualitative methods, patients' perceived needs and... Read More about Rehabilitation and total hip replacement: patients' perspectives on provision.

Variations in the provision of occupational therapy for patients undergoing primary elective total hip replacement in the United Kingdom (2000)
Journal Article
McMurray, R., Heaton, J., Sloper, P., & Nettleton, S. (2000). Variations in the provision of occupational therapy for patients undergoing primary elective total hip replacement in the United Kingdom. British Journal of Occupational Therapy, 63(9), 451-455. https://doi.org/10.1177/030802260006300909

Despite growing interest in the potential of rehabilitation therapies to reduce patient dependency and maximise the benefits of surgical intervention, there is only limited information available on the nature of, and variation in, rehabilitation for... Read More about Variations in the provision of occupational therapy for patients undergoing primary elective total hip replacement in the United Kingdom.

Measurement of patient perceptions of pain and disability in total hip replacement: the place of the Oxford hip score in mixed methods (1999)
Journal Article
McMurray, R., Heaton, J., Sloper, P., & Nettleton, S. (1999). Measurement of patient perceptions of pain and disability in total hip replacement: the place of the Oxford hip score in mixed methods. Quality in health care, 8(4), 228-233. https://doi.org/10.1136/qshc.8.4.228

Objectives - To describe the practical difficulties experienced by patients when completing the Oxford hip score, and to highlight the need to reconsider aspects of its structure and conceptual base. Design - Qualitative study incorporating the Oxfor... Read More about Measurement of patient perceptions of pain and disability in total hip replacement: the place of the Oxford hip score in mixed methods.