Bullying and negative behaviours at work: Prevalence and impact in North East NHS Trusts
(2011)
Report
Carter, M., Thompson, N., Crampton, P., Burford, B., Morrow, G., & Illing, J. (2011). Bullying and negative behaviours at work: Prevalence and impact in North East NHS Trusts. [No known commissioning body]
All Outputs (2)
Does questionnaire-based patient feedback reflect the important qualities of clinical consultations? Context, benefits and risks (2011)
Journal Article
Burford, B., Greco, M., Bedi, A., Kergon, C., Morrow, G., Livingston, M., & Illing, J. (2011). Does questionnaire-based patient feedback reflect the important qualities of clinical consultations? Context, benefits and risks. Patient Education and Counseling, 84(2), e28-e36. https://doi.org/10.1016/j.pec.2010.07.044Objective: To explore perceptions of clinical consultations and how they relate to questionnaire-based patient feedback. Methods: Telephone interviews with 35 junior doctors and 40 general practice patients who had used the Doctors’ Interpersonal Ski... Read More about Does questionnaire-based patient feedback reflect the important qualities of clinical consultations? Context, benefits and risks.