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Resident-tourist value co-creation: The role of residents’ perceived tourism impacts and life satisfaction

Lin, Z.; Chen, Y.; Filieri, R.

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Authors

Y. Chen

R. Filieri



Abstract

This study aims to expand tourism value co-creation to include resident-tourist social interactions. Specifically, we aim to empirically verify the effects of residents' life satisfaction and their perceived benefits and costs of tourism development on their value co-creation with tourists. An online questionnaire survey was conducted with a sample of 380 urban residents in China. Partial Least Square structural equation modelling was adopted to analyze the data. The results show that residents' perceived economic and social-cultural benefits of tourism development have positive effects on both value co-creation and life satisfaction, while perceived costs have negative effects. Life satisfaction influences value co-creation. This study contributes to the literature by conceptualizing tourism value co-creation between tourists and residents and empirically investigating residents' participation in value co-creation in the tourism context. Moreover, we introduced broaden-and-build theory to analyze a tourism phenomenon for the first time. This study also provides important managerial implications.

Citation

Lin, Z., Chen, Y., & Filieri, R. (2017). Resident-tourist value co-creation: The role of residents’ perceived tourism impacts and life satisfaction. Tourism Management, 61, 436-442. https://doi.org/10.1016/j.tourman.2017.02.013

Journal Article Type Article
Acceptance Date Feb 20, 2017
Online Publication Date Mar 18, 2017
Publication Date Aug 1, 2017
Deposit Date Nov 10, 2017
Publicly Available Date Mar 18, 2019
Journal Tourism Management
Print ISSN 0261-5177
Publisher Elsevier
Peer Reviewed Peer Reviewed
Volume 61
Pages 436-442
DOI https://doi.org/10.1016/j.tourman.2017.02.013
Public URL https://durham-repository.worktribe.com/output/1371444
Related Public URLs https://eprint.ncl.ac.uk/237381

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