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Interrelationships of risks faced by third party logistics service providers: A DEMATEL based approach

Govindan, K.; Chaudhuri, A.

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Authors

K. Govindan



Abstract

This paper analyses the interrelationships between risks faced by third party logistics service providers (3PLs) in relation to one of its customers using DEMATEL. Novel analysis of both within and between risk categories and generation of threshold value to prioritize risks generate useful insights. Results show that arms-length relationship between the customer and the 3PLs has strong influence on other risks and there is a need for collaborative relationships between 3PLs and its customers. Moreover, analysis indicates that the 3PLs need to improve internal processes related to quality management, flexibility of its operations and also geographical coverage of their services.

Citation

Govindan, K., & Chaudhuri, A. (2016). Interrelationships of risks faced by third party logistics service providers: A DEMATEL based approach. Transportation Research Part E: Logistics and Transportation Review, 90, 177-195. https://doi.org/10.1016/j.tre.2015.11.010

Journal Article Type Article
Acceptance Date Nov 18, 2015
Online Publication Date Jan 12, 2016
Publication Date Jun 30, 2016
Deposit Date Sep 14, 2019
Publicly Available Date Sep 19, 2019
Journal Transportation Research Part E: Logistics and Transportation Review
Print ISSN 1366-5545
Publisher Elsevier
Peer Reviewed Peer Reviewed
Volume 90
Pages 177-195
DOI https://doi.org/10.1016/j.tre.2015.11.010
Public URL https://durham-repository.worktribe.com/output/1292119

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